Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, efficient performance, and features that simplify dropshipping. The free plan is appreciated for testing before upgrading. Merchants commend the product research tools and automated order fulfillment. The customer support team is praised for their prompt, clear, and personalized responses, with the live chat feature noted for its professionalism and speed. The app is recommended for streamlining dropshipping and aiding in finding profitable products.

Edited March 3, 2023

At the moment nothing really wrong with it, has all the basic features i need. Live chat was quick and helpful.

Will update in future when I have more to go off of.

Auto Accessory Store
United Kingdom
8 months using the app
March 17, 2019

Great app ! love it! xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Yoga Shop 2018
Netherlands
8 months using the app
FireApps replied October 15, 2020

Hi there,

My name's Muffin from Ali Orders - AliExpress Dropship Support Team. We really appreciate your feedback and comment about your experience when using Ali Orders.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Orders - AliExpress Dropship Support Team

August 22, 2019

Really excellent! This is a smart app. It help me to manage some products in store. Strong recommend!

I sell what I love
United Kingdom
8 months using the app
FireApps replied October 15, 2020

Hi there,

This is Johnson from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Orders - AliExpress Dropship Support Team

February 7, 2023

spoke with Jennie today... who was able to sort out my query easily and in a very clear straightforward way... as with all the guys I've spoken to over my time with ali orders they all know their stuff and always help you work through your query in no time at all... all those i have spoken to have been fantastic and supportive and so nice.,.. nothing is too much trouble and they always so positive... keep up the great work... and Jennie thank you once again for helping me with my first official order....

HouseofRagnar
United Kingdom
8 months using the app
January 10, 2023

It was a friendly talk. I get an answer to my request. Have a nice day and happy Holidays. recommendation

The Baby shop Georgia
Georgia
8 months using the app
December 8, 2022

Jennie helped me out with a problem I was having. Aside from that, this app is perfect for anybody that wants to import products from aliexpress, into their shopify store.

Lowkey Fitness
United States
8 months using the app
April 28, 2020

its a very good app. easy to use. easy to edit information of each product. Thankyou so much Johnson. you really helped me through this..

chizelfitness
India
8 months using the app
FireApps replied October 15, 2020

Hi there,

I'm Yung from Ali Orders - AliExpress Dropship Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Orders team and we have been trying our best to develop and improve Ali Orders to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Orders, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Orders - AliExpress Dropship Support Team

August 8, 2022

I had problems with the orders, but the Ali order people solved the problem very quickly. Thanks Ali order service

Elia's Pet Shop
United Kingdom
8 months using the app
December 30, 2022

This is my first time working with AliExpress and I was struggling with a product issue. Mr. Vincent messaged me within seconds to assist me. He knew exactly what issue I was dealing with and exactly how to fix it. He sent screen shots and expert advice. My issue was resolved in under ten minutes... I call that 5 Star Customer Service!

2023 Flipping Fidget
United States
8 months using the app
February 14, 2023

there are very helpful and really fast respond. thanks for your hard work.
and the app are very easy to use.

vlla-h
United Arab Emirates
8 months using the app