Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Reviews (1,291)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for enhancing store credibility by importing and managing reviews, especially from AliExpress, boosting trust and conversions. It offers features like bulk import, customizable displays, and automated review collection. The review bar and carousel widgets positively impact conversions. The app is user-friendly with reliable performance. Customer support is praised for being responsive and efficient, resolving issues quickly and providing clear guidance.

November 2, 2024

I would recommend this app because of the excellent customer service. I had an issue importing all my reviews and I was so frustrated. I spoke with Dawn and he went above and beyond to find a solution. I cannot thank him enough for his help.

WILKYs
United States
2 months using the app
FireApps replied November 4, 2024

Hi there,

This is Oscar from Kudosi. Thank you so much for your experience with Kudosi.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Oscar
Kudosi by OneCommerce

April 23, 2025

Still being charged after I canceled an deleted app due To it did not work an i only had the free trail but someone who works for the company added me onto the 14 99 month one without my knowledge be aware!!

Deanna's Makeup An More
United States
About 2 months using the app
FireApps replied April 28, 2025

Hi Deanna,

I'm Lauren from Kudosi

I have sent you emails to follow up and explain about the app charge flow.

On behalf of Kudosi team, we are sorry when you see that the app charge you without awareness. Please check the follow-up mail and we are truly willing to explain this misunderstanding about the charge flow for you.

Thanks and best regards,
Lauren from Kudosi

June 28, 2025

I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.

Shello's Creative Boutique
United Kingdom
About 2 months using the app
FireApps replied June 30, 2025

Hi Shello's Creative Boutique,

Thank you for your detailed comment on Kudosi.

We know that the price might prevent merchant to experience the app. We do have 7-14 trial days for providing merchant a period to see how's the app works with paid plan.

If you find the Free plan is suitable to your store, please enjoy it and ask us anything you need.

Have a nice day,
Lauren from Kudosi

January 22, 2026

Service client hyper rapide

Le Félin
France
14 days using the app
FireApps replied February 6, 2026

Dear Le Félin,

Ali Reviews truly appreciate your comment to the app and support team.

It is better if you could provide more feedback about app features to help us improve our application. We thrive to be with your business in the long term.

You can find more about the app at: https://alireviews.io/

Kind regards,
Lauren from Ali Reviews

November 21, 2025

客服好

LEKCASE
Hong Kong SAR
4 months using the app
FireApps replied November 21, 2025

Dear LEKCASE,

Ali Reviews truly appreciate your comment to the app.

It will be greater if you could provide more feedback about app features to help us improve better. We thrive to be with your business in the long term.

Have a nice day,
Lauren from Ali Reviews

November 27, 2024

Best Service ever! Had a problem fixing the review badge on my website and it took us 3 hours before we managed to get it done. Dawn went above and beyond to help centre review badge the theme. Highly recommend those guys.

Wee Luxury
United Kingdom
19 days using the app
FireApps replied December 1, 2024

Hi there,

Here's Kyle from Kudosi. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more.

Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Kyle

Edited December 18, 2024

Great app. Easy to use. makes everything simple.

RACHEL is AMAZING. Really was patient and helped us out!

Lfediscountstudio
United States
Over 6 years using the app
January 17, 2025

Fast response. Comei was friendly, undertood my situation fast and helped me solve it. The customer service here is really TOP

Juneberry
Germany
About 6 years using the app
FireApps replied January 19, 2025

Hi there,

Here's Kyle from Kudosi. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more.

Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@fireapps.io

Regards,
Kyle

October 24, 2025

Mya was very helpful in getting everything sorted and even checked my website for me

Snappy
United States
6 days using the app
FireApps replied February 2, 2026

Hi Snappy,

Ali Reviews team truly appreciate your comment for the app and support service.

We will try our best to deliver the app's best features to all valued users.

If you provide more feedback about features of the app, we will have more information and insights to improve the app better.

Have a nice day,
Lauren from Ali Reviews

September 23, 2024

Comei was of great help to me today. they work really fast and are so kind

LumiEar.Com
United States
About 6 years using the app
FireApps replied September 29, 2024

Hi there,

This is Brian from Kudosi. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Kudosi. We count ourselves lucky for Kudosi users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Brian from Kudosi