Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

January 26, 2024

Comei was verry helpfull !! Big Thanks !!! She is very good !

Vavano
Belgium
About 1 month using the app
FireApps replied February 6, 2024

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

December 28, 2023

Great app, Alene fixed my errors in 30 seconds. Just the kind of service I need.

Guan
Sweden
2 months using the app
FireApps replied January 2, 2024

Hi Gustav,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

January 2, 2024

Customer support from the app was great. Polaris from one commerce went above and beyond to get my issue resolved.

WERAZU
United Kingdom
22 days using the app
FireApps replied January 5, 2024

Hi Yashfe,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

December 31, 2023

Hi I made a chat today with NIM the OneCmmerce support agent and was a great and amazing, as she recognized the problems on my reviews for the two products. at the end everything was great, Thanks NIM and all the team, great job,
Mohamed El Hadary

Scarlet Pros
Canada
4 days using the app
FireApps replied January 2, 2024

Hi Mohamed,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

January 4, 2024

Very Good Support, fast and effective as usual :)

Au Temple Pour Soi
France
About 2 months using the app
FireApps replied January 11, 2024

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

December 22, 2023

Violette was very helpful, tysomuch for adding all the reviews,

happybirthdaysandholidays

happybirthdaysandholidays
United States
About 2 months using the app
FireApps replied December 24, 2023

Hi Ronald,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

December 3, 2023

Ali Review has significantly enhanced my online store's credibility and customer engagement. The app is user-friendly and offers versatile, customizable review widgets. What impressed me most was the exceptional customer support—responsive, helpful, and efficient in resolving issues. Highly recommended for e-commerce businesses seeking to build trust and boost sales through customer reviews.

BlinkWipe
United Kingdom
12 days using the app
FireApps replied December 6, 2023

Hi Mohammed,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

December 30, 2023

tried many review apps. i found this one a all rounder and value for money. helpful staff, specially tee helped me solving my issue so fast

Sparkyfinds
India
1 day using the app
FireApps replied January 2, 2024

Hi Prathamesh,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

November 27, 2023

Shiro helped me tremendously with a huge issue that I was facing quickly and efficiently, not only that, she even suggested to help me with setting up alireviews with gempages which was going to take a lot of my time, and of course she did it in no time. Whoever behind Alireviews, take good care of her, she's worth it.

Pirilia
France
24 days using the app
FireApps replied December 5, 2023

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

December 15, 2023

Donot buy this stupid app. The 24/7 help is hit and miss and their new app upgrade is so glitchy. I paused my subscription only for a few weeks and had to customise all teh settings from scratch. This app definitely slows the load speed as well more than others.

Cuddly Stamps
United Kingdom
11 months using the app
FireApps replied December 18, 2023

Hi Shahid,

I'm Tommy from Ali Reviews and we personally apologize for this unexpected experience with our app

- Pause the app will not affect your current app setting, its data is still kept as it should be when you re-activate the app

- For the loading speed, generally the more third parties you install, the lower speed your page is, so when you installed our app which also needs code inserting on your theme to work , so it's inevitable to make your page speed lower. Here, we follow Shopify's regulations on store page speed to minimize the impact on users' store. However, to operate an app, it will somewhat affect the speed but not significantly

- We have seen that one of our colleagues is taking care your case, he gave you a clear explanation on your case, please kindly check your email and let him know if you need further support

Looking forward to hearing from you soonest

Best Regards
Tommy
Ali Reviews by OneCommerce