Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

April 14, 2020

brilliant app great way to get customers to trust your product also had some amazing help from there live chat staff petey was amazing and so much help

affordablecaraccessories
United Kingdom
About 2 months using the app
Edited November 28, 2018

this app was helpful. launching my store next week. upgraded to premium plan since you cant do much with the free one. Free plan removes most recent reviews.

My Dog Travels
United States
About 2 months using the app
November 27, 2019

Jennifer was a great help! She fixed my theme and got the app working within 10 minutes, it made my life a lot easier. Appreciate it!

Qwerko
United States
About 2 months using the app
Edited August 6, 2020

I wanted to show reviews on my homepage,this app helped me a lot! Very fast & efficient chat support! Thank you Anna,I am very excited to dig further into using this app! Definitely recommend!

recodeco
China
About 2 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Anna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Anna
Ali Reviews - Product Reviews Support Team

May 2, 2021

Love the simplicity of this app! The customer service is great and my questions received quick responses

Black Kingss
United States
About 2 months using the app
FireApps replied May 4, 2021

Hi sergei,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

December 30, 2022

support was amazing and fast. I had a problem with my reviews and needed help and it took less than 5 minutest solve the issue. thanks!

ClearSk1n™
United States
About 2 months using the app
FireApps replied January 3, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 18, 2021

Overall this is the best review app out there. They need to continue to work on the speed of loading the pop-up reviews, due to shopify constraints it is still quiet slow. Lisa provides great support across the board and is extremely helpful.

Barred Woods Maple
United States
About 2 months using the app
FireApps replied January 18, 2021

Hi there,

Here's Charles from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app as well as support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

January 17, 2018

Easy app. love it. Fast and simple

Express Sima
Canada
About 2 months using the app
March 16, 2021

Great app! Really good support!
Just downloaded this app, and have all the reviews i need. its really easy to use

Hushva
United Kingdom
About 2 months using the app
FireApps replied March 16, 2021

Hi there,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

October 23, 2022

I am very pleased and happy the service was excellent . The service was very fast and the employee's behavior was good and classy

BilBelt
Norway
About 2 months using the app
FireApps replied October 25, 2022

Hi Jaguar,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce