Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

March 1, 2020

This App gave my store the social proof that is needed for customers to make a decision.
I will like to say a big thank you to Ali Reviews.

Notify Stores
Nigeria
About 1 month using the app
August 16, 2018

The Free version will be enough until your making revenue in your store. then you'll be compelled to upgrade.

Jarahmillo18
United States
About 1 month using the app
Edited May 13, 2020

I had an issue the app wasn't showing the reviews when I split the products on Oberlo, I reached out to Ali Reviews support team, and Jennifer was awesome, she worked on it and fixed it in 24 hours. She truly did her best, and now I can see all the reviews on both my product and collections pages. Great app, and Great team. Thank you very much Jennifer, Thank you Ali-Reviews :)

Moda-Star
United States
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

This is Petey from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Product Reviews Support Team

June 16, 2021

Very good, convenient, easy to operate, would highly recommend to anyone looking for a review platform to boost purchases.

Petorch
China
About 1 month using the app
FireApps replied June 17, 2021

Hi Luk,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

April 11, 2021

This app is amazing, best review app for Shopify. You can request for reviews to your customers and also import reviews from Aliexpress. It review box looks is amazing.

GeneralMonk
India
About 1 month using the app
FireApps replied April 11, 2021

Hi Ravi,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

May 13, 2020

I used a custom Theme, and normally with other review apps (Rivyo, Loox), the stars of the products would not display out of the box. I would have to dig into the theme code and find the right place to insert the code snippet to make it work. I used a ton of trial and error to integrate the Rivyo app in my theme.

With this app, while I was trying to find the code snippet, their experienced supporting staff (Petey) reached to me and helped me with the integration within 3 minutes, and I can start importing the Ali Express reviews immediately.

With the instant and helpful support, I can rest my mind and search no further. This is the review app I would use for my shop and for my future shops.

Lingz Fashion
Hong Kong SAR
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

Here's Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

March 31, 2020

The customer service petey was very patient and helped me to solve the problem remotely, thank him especially.Awesome app

Cutykid
China
About 1 month using the app
May 16, 2018

Just the app i was looking for, easy to use and best of all its free

Mirrors For Days
United States
About 1 month using the app
January 5, 2023

Great customer service. Better than you have ever experienced from an app developer. Thanks again to Charlotte and the team!

Pony Spur
Canada
About 1 month using the app
FireApps replied January 9, 2023

Hi there,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

February 13, 2023

Excellent experience with this app, customer service on this was Top tier! Shout out to Dory went above and beyond for me. Thanks

Poochiepawz
Australia
About 1 month using the app
FireApps replied February 14, 2023

Hi Johnny Nguyen,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce