Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

February 13, 2023

Excellent experience with this app, customer service on this was Top tier! Shout out to Dory went above and beyond for me. Thanks

Poochiepawz
Australia
About 1 month using the app
FireApps replied February 14, 2023

Hi Johnny Nguyen,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

March 10, 2023

Great app to use.

WHB point
United States
About 1 month using the app
FireApps replied March 16, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

Edited May 10, 2020

Speed, competence and charisma. I didn't think I would find this in an official, Muffin thanks again!

seaweedtec
Brazil
About 1 month using the app
FireApps replied October 7, 2020

Hi there,

This is Andy from Ali Reviews - Photo Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Photo Reviews Support Team

December 9, 2019

This app worked pretty well out of the box. I previously had loox reviews and wanted to change, but after deleting loox it left over some code. The support team within minutes of installation had all that ironed out including the removal of the code and some custom edits. Awesome customer service. Highly recommend.

TACKFLAK™
New Zealand
About 1 month using the app
March 1, 2018

Ok for now. Just a little annoying some things, like always asking for reviews. And always looking to upgrade your plan

World Of Zelda
Mexico
About 1 month using the app
February 6, 2021

I'v been using this app for a while now and its very simple and easy to use. You just need aliexpress link to copy and paste. You can easily choose what reviews you want to publish and what you dont want, If you don't like the comment on review you can modify or complitely change it. If you need help or you have questions you get answers really quick from live support.

RB BUY
Estonia
About 1 month using the app
FireApps replied February 7, 2021

Hi there,

Here's Azaria from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Azaria
Ali Reviews - Product Reviews Support Team

June 30, 2022

I'm pleased with the reviews they are all working so far, customer service is on point thanks to Flora for her guidiance throughout

Lavish Skin
United States
About 1 month using the app
FireApps replied July 3, 2022

Hi Jeffrey,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

December 31, 2022

Usando la aplicacion de ali reviews fui muy bien atendido por arian! me ayudo n todo momento con todo lo que necesite, contesto rapido y hiso su trabajo de forma eficaz. Muchas gracias por la excelente atencion!

DropTop
United States
About 1 month using the app
FireApps replied January 3, 2023

Hi Ezequiel,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

July 25, 2019

Fantastic. Would be good to automate using the aliexpress ID added as a meta field, but otherwise a fantastic app

Yes Activewear
Australia
About 1 month using the app
FireApps replied July 29, 2019

Hi Mark​,

Here's Petey from FireApps Customer Support team, and thanks for your feedback.

Regarding to your concern, can you please let us know clearer about your purpose of using meta field?

I also sent you a separated email to following up easier and support you better.

Look forward to hearing from you soonest.

Best Regards,
​Petey -

January 30, 2023

John was very helpful and gave me assistance to set up my e-commerce store. Thank you very much on fixing my site.

Alphasmust
United States
About 1 month using the app
FireApps replied February 1, 2023

Hi Guillermina,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce