Reviews (224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app essential for streamlining Amazon product listings, syncing inventory, and fulfilling orders between Shopify and Amazon. It offers real-time updates, SKU matching, and customizable pricing rules across multiple marketplaces. The app is praised for its reliability, seamless integration, and effective onboarding sessions. Customer support is highlighted as responsive and available even during late hours, ensuring smooth operations and increased sales.
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CS Amazon Sync has excellent customer service. I had an issue with my Amazon quantity sync, and their support team helped me quickly and professionally. They understood the problem, fixed the issue, and made sure everything was working properly. The app is very useful for managing Shopify and Amazon inventory, and their support gives extra confidence. Highly recommended for sellers who need reliable Amazon sync service.
It's a good app that syncs Amazon orders with Shopify for me. Good support that helps me when I have an issue.
Have gone through rough patches lately with support and product function, but after some debugging it appears to be running as intended.
Am told this was due to all the changes that Amazon implemented in such a short period.
Will review over the coming weeks and revise if necessary.
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve already reached out regarding your concern and are very eager to resolve this as quickly as possible. Please check our previous message and let us know how we can make this right for you. We appreciate the opportunity to help.
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação.
Neste momento:
* não tenho acesso ao dashboard da app;
* não consigo contactar o suporte através dos canais habituais;
* não tenho visibilidade sobre o estado da integração com a Amazon.
Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema.
Solicito, com urgência:
* esclarecimento sobre o motivo do bloqueio;
* restabelecimento imediato do acesso à aplicação;
* confirmação se existe algum problema ou restrição associada à minha conta.
A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.
a little confusing but it works and their support is helpful
We're glad to hear about the support experience! We're definitely improving the app further and your support is very much appreciated.
great app, been using it for over 3 years, support acts fast when you need it !
We had a great customer experience with Harvey
Thanks so much for the amazing review! We're glad to hear about your support experience and this means a lot to us.
App is powerful. Support is excellent
ottima assistenza presente e reattiva. risolvono sicuro il problema. grazie di tutto
Thanks for this amazing review! We appreciate sharing your experience with us and for your kind words.
Support réellement présent. Et des conseils en plus. Merci de faire l'effort d'écrire en français c'est un plus.
Bonne équipe serviable
Dommage que le chat se déconnecte dès que l'on change d'onglet.
