Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly praise this app for its efficient order fulfillment and inventory synchronization between Shopify and Amazon. They appreciate its ease of use, time-saving features, and responsive customer support, even during off-hours. The app supports multiple Amazon marketplaces and seller accounts, offers real-time updates, and allows customization like product mark-ups. The development team is noted for their responsiveness to feedback and commitment to continuous improvement.
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This app could be good if Harvey and Keterson could be prompt in responding to support questions. We are stuck for days with questions and not knowing how to fix the issues.
Hope this app does not offer 2-person support.
I was asked to remove my bad and frustration reviews before. This time, I would warn everyone to beware. Give yourself a week to time if you want support or have questions, and are willing to wait until they get back to you.
2/16/26: We scheduled a call with support 5 days in advance and no-showed. No response on the chat.
Great platform and customer service is always helpful. Thanks so much!
Harvey was very helpful during the onboarding process. He was patient, kind and very clear in explaining the process. I truly appreciate the time he has spent working with us, to ensure we feel comfortable as we integrate over to Amazon. Highly recommend!
We're glad to hear about this experience and for the kind words! This helps us a lot!
Helpful customer service. Real person not lame attempts with chatbots that don't understand your questions.
Thanks for the amazing 5-star review! This helps our business a lot. Thanks for your support!
I searched for this app in Shopify and it automatically downloaded without my clicking "approve". I clicked "cancel" instead and closed the window and it is sitting there, operational and ready to bill me. Now I will uninstall this app because that is pretty scary. VERY long arms there, Amazon.
We're heartbroken to hear about this experience. Please note that we are a Third-Party App on Shopify, not Amazon itself, and we've sent you an email about this experience you've shared. We'd really appreciate it if you will respond to it so we can continue the conversation. Thank you!
Great app! Support is always really quick when I need help.
We're glad to hear about this! We appreciate the wonderful review. This helps our business a lot!
为什么每次我绑定到第三个店铺，插件就无法访问，卸载重装才可以，然后又重新绑定到了第三个又无法访问，这个问题到底该如何解决？！！！！！！
We're very sorry to hear about your experience. We sent you an email to continue with this, as we noticed that all your accounts are connected. There may be a further issue we'd love to investigate further, thus we'll be waiting for your response to proceed. Thank you!
It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.
We're sad to hear about this experience. We've sent an email to help with this. We'll look forward to your response to continue. Thank you.
Goede app, kan het zeker aanraden. Helpt ons met orders verwerken en de support is top!
Thank you so much for the amazing 5-star review! We appreciate you sharing your experience. This means a lot to our business!
This App is a great feature for synchronizing shopyfi products with the Amazon marketplace. From scratch it is not easy to set all by Amazon required parameters into a feasible order but it is much more easy using the CS Amazon App. I would like to emphasize on the much appreciated help given by Common Service. They do anything to guide starters through that Amazon maze. You talk to friendly persons... not to a chatbot.
Great 5-star review here! We're glad to hear about your experience, and we appreciate you sharing all that. This helps our business a lot!