Reviews (221)
Refine
-
By rating
CS Amazon Sync has excellent customer service. I had an issue with my Amazon quantity sync, and their support team helped me quickly and professionally. They understood the problem, fixed the issue, and made sure everything was working properly. The app is very useful for managing Shopify and Amazon inventory, and their support gives extra confidence. Highly recommended for sellers who need reliable Amazon sync service.
Thanks for the amazing review and feedback! This helps us greatly.
Have gone through rough patches lately with support and product function, but after some debugging it appears to be running as intended - and then not... this program is a real crap shoot.
I cannot give it a higher rating until they work their system bugs. Very unstable and unreliable right now.
Support is very slow in advising on updates and/or fixes.
Will review over the coming weeks and revise if necessary.
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve already reached out regarding your concern and are very eager to resolve this as quickly as possible. Please check our previous message and let us know how we can make this right for you. We appreciate the opportunity to help.
It's a good app that syncs Amazon orders with Shopify for me. Good support that helps me when I have an issue.
We very much appreciate this 5-star review! Your feedback means a lot.
Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação.
Neste momento:
* não tenho acesso ao dashboard da app;
* não consigo contactar o suporte através dos canais habituais;
* não tenho visibilidade sobre o estado da integração com a Amazon.
Esta situação é extremamente preocupante, especialmente porque ocorreu após eu ter reportado um problema.
Solicito, com urgência:
* esclarecimento sobre o motivo do bloqueio;
* restabelecimento imediato do acesso à aplicação;
* confirmação se existe algum problema ou restrição associada à minha conta.
A minha operação está a ser diretamente afetada, pelo que agradeço uma resolução rápida.
Thanks for sharing this with us. We've reached out to you through email to continue assisting you. We've shared troubleshooting steps you can try, and feel free to inform us through email if there are any difficulty. We're looking forward to hearing back from you.
a little confusing but it works and their support is helpful
We're glad to hear about the support experience! We're definitely improving the app further and your support is very much appreciated.
App is powerful. Support is excellent
We appreciate the wonderful review and feedback provided! This means a lot to us.
great app, been using it for over 3 years, support acts fast when you need it !
Thank you for your support and amazing review of the app! This means so much to us.
Support réellement présent. Et des conseils en plus. Merci de faire l'effort d'écrire en français c'est un plus.
Bonne équipe serviable
Dommage que le chat se déconnecte dès que l'on change d'onglet.
Thank you for the fantastic review! This means a lot to us.
We had a great customer experience with Harvey
Thanks so much for the amazing review! We're glad to hear about your support experience and this means a lot to us.
ottima assistenza presente e reattiva. risolvono sicuro il problema. grazie di tutto
Thanks for this amazing review! We appreciate sharing your experience with us and for your kind words.
