Reviews (274)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to efficiently manage inventory and order fulfillment between Shopify and Amazon. Key features include order and inventory synchronization, product markup rules, and automatic sales halts for low inventory. The app is praised for its reliable performance, easy setup, and intuitive interface. Customer support is noted for its responsiveness and multilingual capabilities, aiding merchants with a learning curve through guided tours and detailed explanations.

October 6, 2024

I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.

Tartan Heritage
United States
6 days using the app
Feed.Biz replied October 9, 2024

We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your feedback on how we can further improve the app.

Nonetheless, we very much appreciate this valuable feedback.

Edited December 7, 2024

This App is easy to use. Yes and everyone is so nice.

My Store
United States
3 days using the app
Feed.Biz replied December 17, 2024

Thanks for the amazing review! We're glad you're having a wonderful experience on the app. Your support is very much appreciated.

December 20, 2024

Best Customer service

eMotors Warehouse
Canada
9 days using the app
Feed.Biz replied January 16, 2025

Thanks for the great review! That's what we aim to provide and we're glad you're experiencing it.

September 3, 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
United States
3 months using the app
Feed.Biz replied September 23, 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

November 21, 2024

La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.

Belevels MKP
Spain
8 months using the app
Feed.Biz replied November 22, 2024

We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!

November 19, 2024

Super confusing,, outdated tutorials, support not available

Creme Society
United States
5 days using the app
Feed.Biz replied November 21, 2024

We sincerely apologize for the confusion and frustration you experienced. We are working diligently to update our resources and improve our support channels. We appreciate your feedback and will use it to make improvements. Additionally, we reached out to you through email to understand how we can better support you.

We look forward to hearing from you. Thank you for your feedback.

September 20, 2024

You was very professional and patient. Well recommended, The app was fantastic

TRAVEL ACCESSORIES
United Kingdom
4 months using the app
Feed.Biz replied September 23, 2024

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

September 10, 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Memoir Muse Store
Thailand
24 days using the app
Feed.Biz replied September 23, 2024

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!

August 8, 2024

Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!

seeJesus
United States
6 months using the app
Feed.Biz replied August 23, 2024

What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.

August 23, 2024

Great Support and loved the app, Never seen integration app like this.

Naivri
India
Over 1 year using the app
Feed.Biz replied August 28, 2024

We're always striving to provide the best possible support. Your feedback means a lot to us!