Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.
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Ho istallato da poco questa app, che trovo molto intuitiva e molto facile da gestire. Grazie a Harvey sto imparando a gestirla e per ora sono molto contenta. Grazie per ottima assistenza!!!
Thanks so much for your support and this wonderful review!
Very helpful support
We're always striving to provide the best customer experience and we're glad that you have experienced just this! Thanks for the amazing 5-star review!
Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid".
Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise!
Schrecklich.
We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!
Amazing support from Harvey :)
Thank you so much for your amazing 5-star review! We're thrilled to hear you're enjoying our app and appreciate you taking the time to share your experience. Your feedback means a lot to us!
since yesterday it seems to have been able to import orders normally, I hope that in the future there will not be a similar situation, and the solution to the problem is also very long, but thank you very much for your help!
We're continuously doing our best to improve our app and we appreciate your awesome rating and support!
Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They will not ussaly contact back about any thing its rare, not great service but price is good.
Foarte ok aplicatia, iar cei de la suport sunt foarte ok, ne ajuta mereu si raspund rapid.
When this app works, it works well to do the things we need.
But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.
Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.
Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.
We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with the syncing of your orders automatically if there's still any. Rest assured, our team is diligently working on improving the automatic sync of the app.
I received so much help and insight on how to sell and import my product on amazon. He did a great job taking his time teaching me. i was totally lost and did not know what i was doing. I was so close to giving up its crazy
Thanks for the amazing review! Your support means so much to us!
Great help desk. they solve the problem quick
We're so happy to hear you had a fantastic experience with our support team! They're dedicated to providing excellent customer service, and it's rewarding to hear their hard work is appreciated.