Reviews (280)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective integration and syncing between Shopify and Amazon, enhancing order and inventory management. They find the interface user-friendly and the customer support responsive and helpful. Key features like rule setting for product mark-ups and accurate inventory tracking are highlighted, improving operational efficiency and sales. The app also offers time-saving benefits for product updates and multilingual support.

November 21, 2024

Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid".
Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise!

Schrecklich.

meraki
Germany
About 10 hours using the app
Feed.Biz replied November 26, 2024

We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to ...

October 7, 2024

It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were ...

Udder Delight Natural Skincare
United States
4 months using the app
Feed.Biz replied October 9, 2024

This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free ...

October 25, 2024

In the beginning the app was a bit overwhelming and it still is. Thanks to the great onboarding help, everything is now up and running and I'm happy and satisfied for now. I will certainly take another look at all the functionalities in detail and then contact support again if necessary.

PRObiom
Switzerland
7 days using the app
Feed.Biz replied November 15, 2024

Thank you so much for taking the time to leave a review! We hear you on the app being a bit overwhelming at first. We're glad the onboarding helped get you up and running ...

September 20, 2024

You was very professional and patient. Well recommended, The app was fantastic

TRAVEL ACCESSORIES
United Kingdom
4 months using the app
Feed.Biz replied September 23, 2024

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

September 19, 2024

excelente servicio, me atendieron con una amabilidad increíble , me hablo en español y resulta que habla ingles y francés así que fue muy fácil la comunicación y muy cortes, tubo mucha paciencia para explicarme paso a paso como agregar mis productos a amazon , estoy encantada y los productos se enviaron sin problemas y rápidamente MUCHAS GRACIAS KETERSON NAVARRE , DIOS TE BENDIGA

pimpoya
United States
3 months using the app
Feed.Biz replied September 23, 2024

We're so happy to hear about your feedback! We're glad to hear that the whole process of adding your products to Amazon went smoothly, and that your products were shipped ...

October 6, 2024

I found this app quite difficult to understand. There are too many steps, and the process isn’t user-friendly. It seems like they’re just trying to make more money by charging for customer support, which feels unfair. I expected better guidance without needing to pay for help. Disappointed.

Tartan Heritage
United States
6 days using the app
Feed.Biz replied October 9, 2024

We apologize for the inconvenience and the trouble this has caused. We've sent you an email in case you want to continue where we left off and would love to hear your ...

August 23, 2024

Great Support and loved the app, Never seen integration app like this.

Naivri
India
Over 1 year using the app
Feed.Biz replied August 28, 2024

We're always striving to provide the best possible support. Your feedback means a lot to us!

September 3, 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
United States
3 months using the app
Feed.Biz replied September 23, 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for ...

July 31, 2024

Helpful customer support.

naturesturn.com
United States
Almost 3 years using the app
Feed.Biz replied August 2, 2024

We're so glad to hear you've had a positive experience with our customer support team! We strive to provide excellent service and are always working to improve our overall ...

September 10, 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Memoir Muse Store
Thailand
24 days using the app
Feed.Biz replied September 23, 2024

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our ...