Reviews (279)

Overall rating
4.2
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective integration and syncing between Shopify and Amazon, enhancing order and inventory management. They find the interface user-friendly and the customer support responsive and helpful. Key features like rule setting for product mark-ups and accurate inventory tracking are highlighted, improving operational efficiency and sales. The app also offers time-saving benefits for product updates and multilingual support.

September 3, 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
United States
3 months using the app
Feed.Biz replied September 23, 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

August 8, 2024

Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!

seeJesus
United States
6 months using the app
Feed.Biz replied August 23, 2024

What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.

Edited October 30, 2024

Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They will not ussaly contact back about any thing its rare, not great service but price is good.

AllOne Wellness
Canada
About 3 years using the app
September 20, 2024

You was very professional and patient. Well recommended, The app was fantastic

TRAVEL ACCESSORIES
United Kingdom
4 months using the app
Feed.Biz replied September 23, 2024

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

September 10, 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Memoir Muse Store
Thailand
24 days using the app
Feed.Biz replied September 23, 2024

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!

August 23, 2024

Great Support and loved the app, Never seen integration app like this.

Naivri
India
Over 1 year using the app
Feed.Biz replied August 28, 2024

We're always striving to provide the best possible support. Your feedback means a lot to us!

June 19, 2024

Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.

Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.

THANK YOU!

Nordic Tests ApS
Denmark
4 months using the app
Feed.Biz replied June 28, 2024

We're very thankful for your amazing rating! Your support fuels us to improve our app even more!

July 25, 2024

Very nice app and using it now for a long time, didn't got any problems, very easy way to export products to amazon and sell and the support team is also helpful.

Nexellus
United Kingdom
11 months using the app
Feed.Biz replied July 29, 2024

We appreciate your kind words! We strive to provide the best possible experience.

November 21, 2024

Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid".
Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise!

Schrecklich.

meraki
Germany
About 10 hours using the app
Feed.Biz replied November 26, 2024

We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!

August 30, 2024

Got started selling and Keterson was awesome and help me with the set up.

HELIOS OASIS
United States
About 1 month using the app
Feed.Biz replied September 23, 2024

That's wonderful to hear! We're so glad Keterson was able to help you get started with selling. It's fantastic when our support team can make the onboarding process smooth and easy. 😊

If you have any further questions as you get going, feel free to reach out anytime! We're always here to help you succeed.