Reviews (264)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline Shopify and Amazon operations, noting significant time savings in product creation and translations. They appreciate the ease of exporting products to Amazon and utilizing pricing rules to manage fees and shipping costs effectively. Key features include robust inventory management, order syncing, and an intuitive interface that ensures efficient synchronization. The quality of customer support, particularly from staff members like Keterson and Harvey, is frequently praised for proactive and knowledgeable assistance, enhancing the user experience.

September 24, 2021

Great help provided by Marketplaces Specialist Olivier Baquet! Had a few hurdles integrating with Amazon but this app has made the process easier. Thank you.

Direct Chems
United Kingdom
Almost 2 years using the app
Feed.Biz replied September 25, 2021

I has been a pleasure to assist you, thanks a lot for your nice review, do not hesitate to contact us anytime.

February 17, 2024

Ok

UDM Beauty
United States
20 days using the app
May 11, 2022

j'ai eu un soucis avec mon intégration amazon/shopify mais heureusement que Keterson était la pour nous guider... merci beaucoup

Frenchnightmareparis
France
Almost 2 years using the app
Feed.Biz replied May 12, 2022

Bonjour,

Nous vous remercions pour votre avis.
Notre service client est une de nos priorités et nous sommes ravis de savoir que celui-ci a pu vous aider dans le développement de votre projet.
Nous transmettons à Keterson votre avis, qui sera enchanté de prendre connaissance de votre satisfaction.
Merci encore et n'hésitez pas à nous contacter si vous avez la moindre question.
Bonne journée à vous,

Eugénie
Quality agent

June 15, 2021

We are using this app for the last couple of months. We switched from another app because they were too slow to add connection to new marketplaces. Maybe because I was used to another interface, it took me around 1 week to get used to this app. Even though it took time to get used to, the app worked very good from the beginning. I learned about some options and functions in the following days.
The customer service is also top quality. I always received replies quickly and problems have been solved, except one case but we concluded that the problem is not due to the app.

Gamer's Dream
Netherlands
Almost 2 years using the app
November 30, 2021

Je voulais utiliser cette application pour importer plus de 10 000 produits sur Amazon. Le consultant m'a renseigné très efficacement étape par étape et grâce à ses conseils, l'utilisation de l'application est très claire et surtout très accessible. Professionnel et disponible. Je recommande à 100%

CINEAD
France
Over 1 year using the app
October 8, 2021

So far it's great! It imports my Amazon MFN orders perfectly. Thanks for all of the helpful customer service too.

Holistic Oils
United States
Over 1 year using the app
Feed.Biz replied October 10, 2021

It sounds great to have positive feedback when we are thinking that the worse happens! I mean, we can always share, help, improve. Thanks for this nice feedback and talk to you soon!

November 30, 2021

Great app helping the connection between Shopify and Seller Central. We use for stock and order update.

Melume Cosmetics
Germany
Over 1 year using the app
July 28, 2021

I finally found the perfect app for me... It does its job perfectly. Recommended! Cheers for the developers :)

Primafila Store
Italy
Over 1 year using the app
Feed.Biz replied August 9, 2021

Merci beaucoup pour l'équipe de développement, ils ont beaucoup apprécié votre retour, n'hésitez pas à nous contacter à tout moment, nous nous ferions un plaisir de vous assister, quelque soit la question.

October 10, 2021

So thankful for this app! I was in a state of panic when Shopify cancelled their Amazon channel, and after checking out several other apps, I decided on this one, not only for the best price but for the smoothest transition and the easiest to comprehend. Support has been amazing too!

Era of Artists
United States
Over 1 year using the app
Feed.Biz replied October 10, 2021

No words, we asked you to switch from the free version to the paid one. Despite that, you enjoyed it. Your happiness builds our happiness. You can ask us whatever, you are welcome, and we will do our best.

November 16, 2021

I used this app to push part of my catalog on Amazon and sync inventory rules and have a not so obvious set-up in terms of SKU mapping. After a few calls to the support that took the time to understand my needs, guess what?? it works fine! I was sceptical in the beggining as Amazon has strict guidelines but finally found an app that avoids me the headache. I recommend you give it a real try it's all worth it in the end.

Unlimited Stories
France
Over 1 year using the app