CedCommerce Amazon Channel , 1,000 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration between Amazon and Shopify, offering automatic order syncing and real-time updates on product listings, inventory, and orders. They appreciate the user-friendly interface, compatibility with various platforms, and customization options. The app's automation features, including pricing, promotions, and inventory management, are praised for streamlining operations. The customer support team is recognized for their responsiveness and commitment to customer satisfaction.
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Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.
Hello Pierogi Gifts,
As Amazon is a large marketplace, it has many settings, terms & conditions so that the seller can benefit from selling on Amazon. We apologize that you get the errors while uploading the items. It only happens when any required attribute or information is missing in products.
Apart from this, we apologize that you get an unsatisfactory response from the team. We have more than 20k active sellers on the integration app. Continuously & daily, we serve all the sellers in the best way.
We look forward to the opportunity to assist you effectively.
Regards
Team CedCommerce
和訳されていないため理解できない部分が多いが、チャットサポートが丁寧に教えてくれる。
If i could leave 0 stars i would. Awful app full of errors. Support is so bad it is actually laughable. We had a fairly simple issue that needed resolving, and after 2 weeks of back and forth with multiple attempts from support to 'fix' the problem we gave it a go ourselves and managed to solve the problem. A warning, support seem to genuinely only be interested in gaining your Whatsapp details, and instead of offering support try to sell you their 'we can list your products for a fee' sales pitch. It's almost like they have set this app up with so many errors and problems you have to speak with them so they can try and sell you a fix. Anyway, after almost 3 weeks of trying to get products to list correctly without it crashing or bringing up random errors we have decided to look elsewhere. Shocking app and service.
Hello Ink North
We apologise for your confronted issues. We have provided you with the maximum customization according to your necessities and constantly attempted to improve your experience. We are open to the suggestions & requirements mentioned by our sellers and always try our best to fulfil them all as soon as possible.
For the most part, reviews of CedCommerce are overwhelmingly & positive both in terms of customer support and app utilization, so it is surprising and disappointing for us to hear neither met your expectations.
As Amazon is a large marketplace, it is having lots of settings, terms & conditions so that the seller can get the benefit of selling on Amazon. We do not restrict sellers to list their items on Amazon. marketplace. We show the details in our panel of what we get from the Amazon marketplace.
If you get back to us, we will surely help you in the same way as we do with our all sellers.
Will look forward to serving you again !!
Team CedCommerce
The team was able to help with my listing. After a few days and no idea what I was doing The team was able to help me set up the template and mapped the products to be uploaded to the Amazon store.
Great app, great support. Handy for easily selling these products on Amazon. Thank you very much....
The live chat is a great tool, I received quick help. They were able to look and find the issue and help me fix it quickly.
He was very helpful and solve the issue I was encountered. I would like to recommend him to others. Thank you for your help.
By far the best selling app for Amazon marketplace. It is strongly recommended if you want to expand your store beyond your website.
Customer support will help you through the whole process and help you set up everything! Highly suggest if you're a new to amazon seller that's looking for a productive integration app!
FROM START TO FINISH I ENJOYED THE CUSTOMER SERVICE. HIGHLY APPRICIATED WOULD RECOMMEND TO ALL.MANY THANKS