Reviews (172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and wide range of products, which simplify expanding custom merchandise offerings. They praise the high-quality prints, efficient production, and reliable shipping, enhancing customer satisfaction. The support team is noted for its responsiveness and helpfulness, often exceeding expectations in resolving issues. Competitive pricing helps maintain good profit margins, and additional services like branding and comprehensive product management are beneficial. An active community, including a Facebook group, offers valuable peer support and networking opportunities.
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Have not yet played with AOP much yet but so far i'm liking it a lot thank you!
We’re happy to hear that you are liking it so far. If you need assistance along the way don’t hesitate to email us at help@aop.plus
The following is a message I sent directly to AOP- it honestly says everything.
I've placed a few personal orders. I want to see what my customers will receive and how quickly they receive it. After this last experience I'm removing all of the products and will no longer be using AOP. The apron I received which was an AOP product was poorly done. All along the hems are white lines on a black apron. The apron is also too thin to be useful, the fabric used is no real protection when cooking with sauces and oils.
The masks I've previously purchased have been constructed in a way they are painful to wear for anything but a short amount of time due to the thin elastic ears. The color has also come out of one of my masks (pale pink is now white). On top of the flaws in your product I've waited for no less than 1 month for products each time. I've had to give customers product for free costing me money due to your huge shipping times to the US. This wouldn't be so bad if you were honest about it, but claims of 2 weeks are given instead. I'm so disappointed and have wasted so much time and money. I had so much hope with working with your company- it's too bad the reality doesn't mesh up with looks.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and rest assured we have improved our processing time frame and as well as the products we have offered especially the facemasks. Your feedback helps us get better. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
No phone support, emails take too long to respond. High mark up pricing. Confusing intergration. You have to list your products at a high price to make profit
Hey
Thank you so much for the review. Our support team try to answer questions 24 to 48 hours in weekdays. Can you please drop us an email on help@aop.plus the way we can investigate the delay of replies?
About pricing, We respect your point of view. We are a small boutique family run company, not huge like other giants. So our pricing is higher, you are right, but you can be sure about quality and personalised service.
If you contact with us we are happy to discuss more.
We love you.
Uygar and AOP+ Team
goo dgood good good very very very good
Thank you for leaving us a great review, we appreciate it so much.
What a great app from a great vendor for your shop. If you create designs, this is THE print on demand app for your products!! Tons of choices, great pricing, easy to use for pro quality results. These guys though this through and it shows. I highly recommend this app for veterans and new users alike!!
Thanks for the awesome review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
I am a beginner , hopeful I will get the best out of the app. will review my experiences as I go along.
Thank you for choosing AOP APP with your business, we would be grateful to assist you along the way. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
- Poor user experience. - Horrendous product mockups
- You are not able to tell if the products you are printing on are good quality, as they don't have any photos of the products. - Nowhere near as intuitive to use as other apps I tried out this app last year, VERY sad to see they have not bothered to improve the quality of their service.
Hello,
Thank you for your feedback, I am sorry to hear about this, we are still working on our APP mock-ups and more in the future. We offer a 20% discount on the sample orders as what other users do they order samples for the products they want to sell in their store so they can check in actual the print and product quality. If you need photos from the product, we can request that for you, you may reach our support at help@aop.plus. We still appreciate your feedback and will make sure to work our best, we know we have improved more when it comes to our process and the application as to compare last year.
Good luck with your business and stay safe!
AOP+ Team
It stinks to write this review, since I was at one point very happy with their services. AOP+'s Chat staff very much tries their best.
That being said, the app is irrevocably broken and will not sync your orders from Etsy. Loads of emails and requests will just have a (very sweet and helpful) IT worker to just manually import them each time. You have to ask for this specifically.
Also, since the imports don't always happen 1-1 with Etsy, neither does billing---and good luck trying to make a partial payment just to get some production done on time without delays.
***You have to pay for your entire production budget separately on their site, for all items, all at once, as opposed to piece-by-piece. Meaning they can hold your entire week's worth of orders hostage until you pay them in full for everything. This was the final nail in the coffin for me. I will likely be moving on to another POD competitor to get my printing done.
Hey, We are very sorry about this inconvenience, we have already made updates in our AOP APP now, this feedbacks helped us a lot and we appreciate so much of your time.
I used this app omg best app ever..oooooooooooooooooooooo.mmmmmmmmmmmmmmmmmmmmmmmggggggggggggggggggg
Hey
Thank you so much for the great review and I am so happy to see that you sharing your excitement with us. Happy to see, happy users.
We love you.
Uygar and AOP+ Team
PS: Please contact our support, we have a small surprise for you because of your lovely feedback!
Very good app and nice products! Would recommend!
Thank you for your recommendation, we appreciate this so much. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus