Reviews (174)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management and addition efficient. They praise the diverse, high-quality product range and excellent print quality, which streamline production and shipping. The responsive customer support and competitive pricing are also highlighted, along with beneficial community support through active Facebook groups, all contributing to a positive user experience and profitability.

March 16, 2019

I use this app for its exceptional ability to place my all-over print designs on a variety of products.

Women's All-Over-Print Plus Cut & Sew Threads
United States
5 days using the app
AOP+ replied May 2, 2019

You doing great, thanks for using us : ) We are planning to add more AOP products to AOP+. Watch this space.

We love you.
Uygar and AOP+ Team

PS: Please contact our support, we have a small surprise for you because of your lovely feedback!

September 27, 2018

This app seems great, Can't wait to get a little further in it having just created my first quote for personalization.

Ashley's Cache
United States
5 days using the app
AOP+ replied May 13, 2021

Hey, Thank you for the feedback, We work hard to meet expectations like yours. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus

January 16, 2024

I'm really liking the user-friendly interface. It strikes a good balance.
Noticed some some areas for improvement, like adding image previews for mouse pads and refining the interface a bit. Making these tweaks could enhance the overall user experience.

BreadFlows shop
Ireland
4 months using the app
October 4, 2019

Do not do anything with AOP! I ordered my sample more than 1 month ago and I have never received more impossible to have a tracking number because according to them it does not work in Canada!
I asked to be refunded because I never received my sample and more news from them!
Their deadlines are not any quicker than doing business with distributors in China directly and besides I think their suppliers are there.
You will lose time and money with them!

Aweye
Canada
2 months using the app
AOP+ replied May 13, 2021

Hello, We are very sorry about this. Currently, our tracked shippings are UK and US, we are still looking for a courier partner that we can use to track the shipments for us that will not cost a lot to our APP users. Our production is in London, and we do not outsource anything from China. We appreciate your feedback. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus

Edited September 6, 2019

***UPDATE***
After a customer's order was shipped back to them, i sent an email to them about the time urgent matter because we are awaiting a youtube video about our product line. 8 days later, no email back. What a great way to show off our product line..

quality is great... Turn around time on receiving an order is excruciatingly painful. Takes 2-3 weeks for any order. Ridiculous. No customer wants to wait that long.

Mystix Co
United States
3 months using the app
AOP+ replied September 5, 2019

Hi

Thank you so much for the review and and we totally understand your concerns. Our standard production time is around 3 to 5 days but depends to the destination shipping time could be different. Please keep in your mind we are in UK. We are trying our best to find faster shipping options for our customers. At least you liked the quality :)

We love you.
Uygar and AOP+ Team

May 29, 2019

Wanted to use as found product options interesting. But... No response to multiple emails. Tells me how little support I will get in future. Can't find tracking info in app. No reply to inquires about that. Sample arrived very poorly printed with stains on it... Sadly removed app. I just don't have time for these kinds of issues. Do better!

The Bandana Blanket Company
United States
About 2 months using the app
AOP+ replied September 5, 2019

Hello

Thank you so much for the review and I am so sorry for the bad experience. Our support team try to reply emails on 24 to 48 hours. If you can please send us email on help@aop.plus we can try to investigate the late reply issue and quality issue. We are here to help.

We love you.
Uygar and AOP+ Team

Edited December 15, 2022

just starting out have no idea how it works but looking forward to giving it a try. Be willing to review once I have a chance to use it.

cntryside
United States
3 months using the app
AOP+ replied December 16, 2022

Hi, Thank you for considering our APP, we have sent you an email so we assist you on your start up. We have an amazing 24/7 customer support that would be glad to help you through out the way.

AOP+ Team

May 17, 2021

This app is pretty easy to use, has a good amount of options but the shipping times (3 weeks and counting) is horrendous. I'll be switching to another company that has better shipping. Luckily it was just a test order back in April 24th but if it were an actual customer I know I wouldn't here the end of it.

ZerofeaR
United States
3 months using the app
AOP+ replied May 22, 2021

We’re sorry to hear about your experience with the shipping timeframe, we know how important to you and your customers to receive the orders as soon as possible, we investigated what happened to make sure we did not miss anything on our part. I have below the timestamp of the order progress from the start:
April 24th - Order received in our AOP APP
April 27th - Order was paid and was forwarded to our production for processing, once the order is paid only time production process will start.
May 4th - Order shipped within the time frame (5 business days)
May 7th - Our US facility received the order
May 8th - Order passed to the USPS
May 10th - USPS scanned and received the order

Looking at this, the order is with USPS now, as we all know, we do not have control over shipping delays with the courier once we handed over the orders to them, we at AOP make sure that orders are processed and shipped out as soon as we can.

If you need further assistance you may reach our support at help@aop.plus

July 6, 2018

Definitely recommended!
Looks like this app's product range keeps me stay in Shopify! Also their support is very helpful and friendly! God bless you all!

The Official Merchandise
United States
3 days using the app
AOP+ replied May 12, 2021

Thank you for the recommendation, we are very please we have provided you with excellent customer service which is one of our priorities. You may also join our FB group for any assistance https://www.facebook.com/groups/alloverprint

January 20, 2019

very long turn around times and quality of hoodie and printing is terrible. can't recommend this app.

FITELUXE
Switzerland
About 1 month using the app
AOP+ replied May 13, 2021

Hello, I am sorry for this issue, we have improved our process and service with our new AOP+ APP. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus