Reviews (522)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its high-quality products, exceptional customer service, and seamless Shopify integration. They appreciate the soft fabrics, vibrant prints, and user-friendly interface that simplifies product customization and store management. The app offers extensive customization options like private labels, enhancing brand identity. The support team is responsive, often providing personalized assistance through direct calls and video chats. Although there are some reports of shipping delays, most merchants confirm the reliability of the 7-10 business days turnaround time. The platform also offers educational resources that help merchants maximize app usage and grow their businesses, leading to increased business growth and customer satisfaction.

December 18, 2023

Apliiq has a robust product selection but where they truly excel is their customer service. It was our company's first foray into POD and after reading a lot of negative reviews about some of the larger suppliers lack of customer support, we decided to select Apliiq knowing that we'd need more guidance in the beginning to get started. Ben, Pete, Kim and the entire customer service team have always been really helpful when we've had questions or helping to provide guidance on any customer complaints (inevitable in the retail business). They've also gone above and beyond in just their general knowledge of the industry and guidance with artwork, shipping policies, customer inquiries, etc.

Shop Afters
United States
About 2 months using the app
Apliiq Inc replied December 21, 2023

Thank you so much for your review.

Apliiq is so pleased you've connected with our team of apparel experts. Our team members love to work with brands to help design, produce and fulfill your branded products!

Best,
-The Apliiq Team

December 8, 2023

I was extremely hesitant to start doing business with Apliiq, and I also had a ton of questions. I booked a call with Pete and he was friendly, helpful, and direct. He gave me good insight as to the service they offer and how they can help me. I look forward to working with them. I recommend everyone book a call and get their questions answered before they jump, you will feel much better about your decision.

MORTAL TRIUMPH
United States
About 2 months using the app
Apliiq Inc replied December 13, 2023

Thank you so much for leaving a quick review.

We never recommend jumping into a business relationship that you are uncertain about. That's exactly Apliiq experts are available to you to answer any questions or help you address any concerns you may have. Whether it's just a get to know you, or how we can work together to plan collections, the Apliiq team is always here to help!

Best!

November 27, 2023

The team at Apliiq are rockstars, every time I need to check a detail or make sure something is just right, they are there for me. I love their approval process which means for new designs, the team checks the specs of the artwork to ensure quality printing. The range of products Apliiq offers are quality and diverse. For embroidery in particular, Apliiq is unchallenged by the competition in my experience. Additionally, they offer white labeling of your designs which allows for a truly branded experience for your customer.

TheTechMargin Shop
United States
3 months using the app
Apliiq Inc replied December 4, 2023

Thank you so much for leaving a review and mentioning the artwork review process! It's so special and unique to Apliiq!

At Apliiq, a human reviews every file you submit for production to check for small errors or mistakes that could impact the quality of the finished product. An artist will improve or recommend improvements to your file for you. This service is included for free with all orders and allows Apliiq to ensure the highest quality finished products available. Also, if you aren't pleased with the result of any product you receive, you can simply schedule a call to discuss the order and we can work together to improve the results.

Best,
Your Apliiq Team!

January 16, 2024

Today January 16th 2024 was my first interaction with APLIIQ and I must say I was very pleased. The agent was quite patient and courteous and was able to get my issue resolved. I would definitely recommend Apliiq to anyone who is in the e-commerce space.

Street N Chic
United States
9 months using the app
Apliiq Inc replied February 19, 2024

Thank you so much for reaching out and connecting with the Apliiq team. All Apliiq team members are fully empowered to invest time with partners to build strong relationships and ensure your brand gets what it's needs in design, manufacturing, and fulfillment support.

Best,
-The Apliiq Team

Edited December 12, 2023

I love Apliiq! Their company & products are amazing but most of all, I love their people! David S. has gone out of his way to introduce me to the 'how to's' of Apliiq. He's surprised me with unbelievable support & hospitality, he has my trust! Atiya answered questions & they both went above & beyond by offering me kindness & help I hadn't even thought to ask for. Thanks again Apliiq! Unrivaled customer service!

Liberty Wares
United States
4 months using the app
Apliiq Inc replied January 11, 2024

Thank you so much for leaving a review and sharing your experience in working with our team of experts.

Wishing you nothing but success in 2024,
Your Apliiq Team

March 12, 2024

I started using Appliq for my apparel business and I have been very satisfied so far. Their print quality is great and their communication is timely and thorough. I have no complaints! My only hope is that more "Made in The US" items will be available. Thank you!

VeWearCalifornia
United States
3 months using the app
Apliiq Inc replied March 19, 2024

Thank you so much for leaving a review! Look forward to supporting your brand.

-Your Apliiq Crew

December 9, 2023

I am an illustrator, and I am starting with apliiq & Shopify. I placed a first order to ensure printing. What a joy upon receiving the order, the print quality is exactly what I am looking for, it is incredible, all I have to do is work on my new store and promote it. I take the next step with complete confidence.

Ame by Amethyste Design
Guadeloupe
4 months using the app
Apliiq Inc replied December 21, 2023

Thank you so much for leaving this review. Apliiq is so proud to hear you love our new printing methods! Let's take those next steps together.

Best,
-The Apliiq Team

December 7, 2023

Had the best experience with Apliiq today. I had placed an order 2 days ago and I need to expand and add to the order. Hoping I was not too late I contact Apliiq via chat. Within 2 minutes, Kimberly, a customer rep signed on and started to assist me. I gave her the order number and she tracked the order. She advised that I still had time to add more items and helped me through the process. She actually did everything for me in the backend and then sent a payment link which I paid immediately. The process was seamless with professional and efficient communication. Kimberly is an asset to Apliiq and I hope to have her assist in the future if I need customer support. Well done!!!

FROGMAN'S RETREAT
United States
16 days using the app
Apliiq Inc replied December 13, 2023

Thank you so much for leaving a review.

Included with this app is access to the absolute, hands down, best, customer service team any store owner could ever dream of having. As always we are happy to be of service and help you grow your store.

Best,
The Apliiq Team

November 29, 2023

I’ve been with Apliiq since the beginning of our Brand and I’m so happy with the quality and customer service!

Kim is the best! She’s professional and provides the best customer service you can ask for!

-Fluke Apparel Co.

Fluke Apparel Co.
United States
About 1 year using the app
Apliiq Inc replied December 4, 2023

Thank you so much for your review & trust!

Best,
The Apliiq Team!

February 16, 2024

Can't say enough good things about Apliiq. Their offering is so much more complete than the rest of the other options out there. Customer service is always prompt and helpful. They are always adding fantastic new features and options that elevate the experience and your brand. Truly a great partner to us.

50|50
United States
18 days using the app
Apliiq Inc replied March 13, 2024

Thank you so much for leaving a review!

The Apliiq team!