Appstle℠ Loyalty & Rewards

Appstle℠ Loyalty & Rewards

Reviews (296)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty points, referrals, store credits, and VIP tiers, noting its effectiveness in boosting customer engagement and retention. They appreciate the customizable features and seamless Shopify integration, making it user-friendly. The support team is praised for their 24/7 availability and responsiveness, often providing personalized video walkthroughs to ensure smooth operation.

August 13, 2024

Great app. Setup is fast and easy. Lots op possibilities and the service is also great. Within no time they have done a few adjustments to the widget so is it working great within our theme. Thanks a lot.

cgproducten
Netherlands
About 2 months using the app
Appstle Loyalty replied August 14, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

August 7, 2024

I only use this rewards app because I use the subscriptions app and it's the only loyalty program that works with their subscription app. I highly recommend the subscription app. I've had this for maybe a year now and I'm starting to see improvements but you are definitely on the bleeding edge here. The integration with Klaviyo is better than it was a year ago but still not where it needs to be to really drive revenue and customer experience. It's still a bit clunky and not up to par with others. That said the team is very responsive and helpful. You can get them within minutes on chat and they'll write code, work on things and generally get you answers in a very timely manner. I think they'll get there but it's not there yet. That said if you have a a subscription product and want loyalty program this is a very good solution.

Shop Foodocracy
United States
11 months using the app
Appstle Loyalty replied August 11, 2024

Thank you for your feedback and for being a valued user of our apps! We are glad to hear that you've noticed improvements over the past year.

We understand the importance of a seamless integration with Klaviyo and are continuously working to enhance this. However, we are already supporting the custom properties and email variables that you requested initially for the Klaviyo integration. We confirmed it in our response on June 27, 2024. Could you please confirm if you received it?

Please don't hesitate to reach out directly to us at support@appstle.com for more help with Klaviyo integration or for any other assistance. Our merchant success team is available 24/7/365.

August 9, 2024

Best Rewards app my customers love it and the support team is the best and has always got my issued fixed fast.

Epic Marks
United States
11 months using the app
Appstle Loyalty replied August 10, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

September 23, 2024

Amazing customer support. Available through live chat and super helpful for any concerns. Uri walked me through my questions. Also very easy to understand as an app, and would recommend.

Eureka Filaments
Canada
5 days using the app
Appstle Loyalty replied September 24, 2024

Thank you for the great review! Reviews like yours motivate us to work hard and improve continuously.

September 12, 2024

Customer service team are always quick and helpful and go above and beyond to assist.

Katie Barnes Tool Range & Education
United Kingdom
About 1 year using the app
Appstle Loyalty replied September 13, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

October 22, 2024

So far so good, some minor problems came up but they were on my end and Uri was an excellent help! I'm only on the free version currently until I can get some more site traffic so I can't comment on some of the features, but I think this app is a keeper. Best plan prices I've seen for the features they include.

Silk & Lace Boutique
United States
About 6 hours using the app
Appstle Loyalty replied October 24, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

September 4, 2024

The communication with the Appstle team during the implementation of the loyalty program was excellent—clear, timely, and always helpful. They were responsive to every query and made sure that all aspects of the implementation were handled smoothly and efficiently.

Bioshops
Romania
9 days using the app
Appstle Loyalty replied September 5, 2024

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

November 1, 2024

They did a great job transferring me from my old loyalty program it was a breeze and they are helping me set up some perks as well that will work with my memberships we offer!

GadgetCare Pros
United States
1 day using the app
Appstle Loyalty replied November 2, 2024

Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.

September 30, 2024

Kate was extremely helpful, friendly and went above and beyond to help me with my query.

Doctor Seaweed
United Kingdom
27 days using the app
Appstle Loyalty replied October 1, 2024

Thank you for the great review! Reviews like yours motivate us to work hard and improve continuously.

August 9, 2024

We have just started using this app and we are really enjoying it. The support is very helpful in solving the problems we have presented. Recommended

Natura&Bontà
Italy
About 1 year using the app
Appstle Loyalty replied August 10, 2024

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.