Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient, user-friendly interface and cost-effectiveness. They value its automatic integration and real-time shipping rates. The app's ability to handle large order volumes and automate shipping rules based on weight is also praised. Merchants frequently commend the responsive and helpful customer support. The app's capability to manage international shipping is also noted, making it a reliable choice for those shipping products overseas.

Edited August 7, 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Pleasant State
Australia
7 months using the app
March 30, 2022

Work very well, support is there when I've needed it, the integration to my shop has allowed for fast accurate freight pricing live on my store front which means I am not loosing money from outdated estimates.

THE CO-OP
Australia
6 months using the app
November 3, 2018

I can say that support is one of the best. They will call you back if needed. Worth every cent. Thanks for such a great product
DetailingShed.com.au

Detailing Shed
Australia
6 months using the app
Edited August 1, 2021

The costumer service was beyond exceptional. Addition support took the time to guide me through some issues in a video call :)

Crypto Collector Club
Australia
6 months using the app
September 21, 2018

While we offer flat-rate shipping within Australia with Australia Post (regardless of what a customer orders) this app is perfect for our international customers allowing them to get the most accurate shipping rate for delivery to their neck of the woods! Saves us a lot of time and we don't need to manage multiple shipping zones for a bunch of different countries. Highly recommended and easy to manage through the existing Shipping settings in Shopify.

Kustom Haus
Australia
5 months using the app
February 9, 2022

The "must have" app for any Australian ecommerce business seeking to integrate with AusPost. There simply is no rival. Get it, learn how to use it, and enjoy.

Rapid Safety
Australia
4 months using the app
July 15, 2020

Addition support provides instant and amazing support. Great app and definitely worth the price. Highly recommend it.

Dr. Woof Apparel
Australia
4 months using the app
Edited July 15, 2017

Our store www.blitzsports.com.au needed shipping help, Shopify really doesn't handle weights of large items. Addition support was a dream to work with. What a legend! Fixed all our issues and we even spoke on the phone about setup, which most companies wouldn't do for $100 a month let alone $10 a month. WORTH EVERY PENNY. Ask about the Interparcel and dimensions apps. They're worth the money too!

Blitz Sports
Australia
4 months using the app
May 14, 2018

Was unsure how to set up free shipping within my city, contacted Addition support support and recieved assistance litterally 2 minutes later. Fantastic support and application, highly reccomended.

Theorymerch
Australia
4 months using the app
August 6, 2022

Never in my whole life have I experienced customer service as good as Addition. They are so quick to respond, patient, and so helpful, and it is highly appreciated. I never ever write reviews so trust me when I say that this is 110% worth every cent, and makes checkout so much easier.

Four Elevens
Australia
3 months using the app