Reviews (171)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

September 7, 2021

FANTASTIC customer support (the dev normally responds within a few hours). It sounds like Aus Post make it hard to play ball if you're not an eParcel user, but for small businesses like us, this is a lifesaver for speeding up our fulfilment. THANK YOU!

LudoCherry
Australia
14 days using the app
September 28, 2021

Addition has saved me sooooo much time processing orders. It's easy to connect it to my Shopify store . Once I was up and running I was amazed at the time it is saved me everyday processing orders. It's given me more time to do extra things in my day. The few times I did need help , Addition support jumped right in and helped me. Their customer support was great and nothing was a problem. Addition is easy to use and has all of the essentials you need.

Sydney Luggage
Australia
12 days using the app
July 24, 2021

This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!

All The Green Things
Australia
10 days using the app
November 16, 2019

Totally unasked for review I just decided to do. Long story short and I'll preface this by saying I have *not* tried other apps thats integrate with AusPost but this one is pretty good.
Nothing is as seamless as a OEM integration but until AusPost does that themselves (seriously why haven't they wtf?) a third part app is as good as it gets.

The guy who makes this app is very responsive and in my book thats better than most when it comes to developers.
App works well although I wish there was a function to "Create" your own orders within the app as opposed to having to only work with the ones that have been sync'd there.

Perhaps there is. I'll ask.

4/5

PodsBay Australia
Australia
9 months using the app
Addition replied November 16, 2019

Thanks for the review, we are glad you like the app!

In regards to your request to create an order, you could use the draft order feature in Shopify and that will flow through to the export feature in the app.

June 16, 2021

Brilliant App for Shopify - Auspost Business. Simple to use. Cuts down time entering information to Auspost even with an import App. Highly Recommend!!!

Everything Sourdough
Australia
9 days using the app
April 4, 2018

Excellent app. Performs the exact function for which it was designed - applying real time shipping rates via the Aust Post API, based on weight/dimensions. Results are accurate and instant. Exceptional support from Addition support the developer who even went out of his way to offer tech advice on a completely unrelated matter.

Surfblanks Australia
Australia
8 days using the app
September 15, 2018

The app works exactly how it's supposed to, and does even more. Simple and efficient.
Addition support provides the most helpful support too.
If you ship with Australia Post and want a simple solution, look no further.

Blule, The Boutique
Australia
8 days using the app
June 9, 2020

The customer service that I receive from this app is out of this world, i cant even belive it. Every problem i had i got walked thru, in my case over the phone. Did my first bulk order and went perfectly. if there were more stars on this rating i would give more highly recomend

Dan The Mango Man
Australia
7 days using the app
March 3, 2021

Great app, easy to set up and use.
I needed something added, it was done under 5 minutes. Best support ever!

SINS4X4
Australia
7 days using the app
February 12, 2019

This App has solved a huge problem for me with recovering the higher freight costs on some products where suppliers are using Australia Post. Had a slight issue with setting up free shipping options as well but Support responded almost immediately and fixed it within a few minutes. Can't ask for more. Great App! Great Support!

Southern Sun Adventure Photographics
Australia
7 days using the app