Reviews (172)

Overall rating
4.4
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify, enhancing the shipping process by providing real-time rates and options for both domestic and international shipping. It's noted for its cost-effectiveness and efficiency, particularly benefiting small businesses and single parents. Key features include label printing and manifest creation, which simplify logistics. The app is reliable with minimal downtime, and the customer support is praised for being responsive and helpful, available even on weekends. Merchants describe it as essential for efficient shipping operations, highlighting its ease of use and comprehensive functionalities.

May 30, 2017

It works well and I have had no problems with it at all. All support queries were answered within a reasonable time.

The Chocolate Box Australia
Australia
About 2 months using the app
March 11, 2020

It does rates which is great, which you can set up yourself but it's a pain. Handles international well too. Where this falls short is it offers no solution that makes it easier to ship your items. There's a CSV export from inside the app itself which I just found, but it'd be great if it generated a printable label, or a sheet of them.

Griffin Jerky
Australia
Over 3 years using the app
Addition replied March 11, 2020

Thanks for your review. Keep your eye on the app, we have an update launching very soon.

Updated Response:
Fulfillment with MyPost Business and eParcel is now built into the app.

Edited July 1, 2021

Where do we even begin? Let's just start with we won't be able to have a successful launch without the help of the Addition team. We're running a Hobby Store, which means we're dealing with various packages of different dimensions and weights. The Addition team's been helping us through the entire process - from setting up the weights, to making sure the packages are all fine. Very very fast support with a great sense of humor - if they can put up with us being technologically cursed, I'm sure they can help solve your problems too. Let the stars and other reviews speak for themselves - highly recommend this app.

Canberra Hobby Centre
Australia
About 1 month using the app
July 24, 2020

Adding different shippings to my shopify stores is super easy! I am happy to have installed this app.

Scarfff
Australia
About 1 month using the app
Edited May 19, 2021

Just started using this app for my store and its perfect for what I need. Customer service from the Addition Support was amazing! I would highly suggest! Thanks Team Addition
Regards Team Elevate Power

ElevatePower
Australia
About 1 month using the app
March 16, 2022

App works great and integrates all our shipping rates directly from Australia post. Great customer support too!

Beeautify
Australia
About 1 month using the app
Edited April 28, 2020

I had some issues with this app initially however I received some help from the Addition Support and I couldn't be happier. Everything is working smoothly now and none of it would have been possible without the Addition team :) Not only did they respond to my query within the hour of me posting it, but they did it over the weekend (which is not something I would expect). They went above and beyond!

Aussie Hand Sanitisers
Australia
About 1 month using the app
April 3, 2019

We send bulk amounts of parcels out every month, This app has saved us time and time is money. Its a no brainer to get this app. And app support is one of the best we have come across.

Tackle Club
Australia
About 1 month using the app
August 16, 2021

We are delighted with the capabilities and the flexibility of this app. It compliments our business model perfectly. Even when we got a little confused their support was exceptional. Not only did they respond within minutes, they helped us slipstream the process even further. An incredibly sharp operation!

Ausport SuperStore
Australia
27 days using the app
January 1, 2018

Excellent app and amazing support. Any changes that you need made to individually fit your store are processed promptly!

Ethical Basics
Australia
27 days using the app