Reviews (283)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to handle complex discount scenarios like tiered discounts and automatic gifts, which boost sales and customer satisfaction. The interface is user-friendly, and the app integrates seamlessly, effectively communicating promotions to customers. Support is frequently praised for its responsiveness and customization assistance, enhancing the overall user experience and app functionality.

September 19, 2023

Timely customer service

Neon Snail Nail
China
6 months using the app
Staytuned replied September 25, 2023

Thank you for the review! We will continue doing our best to continue to provide you with quick and helpful responses. Cheers!

March 3, 2022

Very good APP with the responsive customer support team, solves problems really quickly, Recommended

Modern t-shirt Design
India
6 months using the app
November 29, 2020

I must have tried at least 8 apps to achieve what a thought was a simple tiered discount. What a relief when this app finally made it possible! What made it even better was the exceptional support provided by Derek who quickly and efficiently installed it on our theme and customized the cart display. He really saved our BFCM sale this year! Thanks so much

Pitusa
United States
6 months using the app
December 16, 2022

We needed the app for a specific use case and it worked out well. Support was great when we were having issues with set up. Would recommend for others to use. We no longer needed the app after our specific use case wasn't needed anymore but will keep it in mind for future solutions.

RY Marketplace
United States
6 months using the app
Staytuned replied December 19, 2022

Hey RY Marketplace! So glad to hear our app worked well for your use case. We're so happy we were able to help you. If you ever spin up that promo again, we are here for you!

Edited July 24, 2021

I initially had some compatibility issues with my Theme but I must say once these were smoothed out the app is working well. I especially love the bundle deals (I'm using BOGO -Choose 3 for $XX) this promo is working really well for me. I have also used stacked deals in the past. Derek has been kind enough to speed up my checkout and remove any incompatible features. Yes I would recommend this app as it does have a lot of features for discounts.

MilaMela.com
Australia
6 months using the app
September 4, 2023

Shopify limits automatic discounts to 25 items which is very limiting. That is why I choose ADG . And I like the Success Fee plan on ADG . ADG onboarding expert Ron Mitre was very helpful.

Dynamic Stores
South Africa
6 months using the app
Staytuned replied September 6, 2023

Thank you for making Ron's day with this amazing review! We are glad to hear that you're happy with our app. We will continue to work hard to ensure we meet your store's needs.

Please let us know if you need help with anything else!

March 20, 2017

Very good app for auto discount setup. work without any issues. very well made.

Bali Designs
United States
5 months using the app
August 2, 2017

A wonderful app with wonderful customer service!

Stoopid Froot Apparel
United States
5 months using the app
December 1, 2016

This app does exactly what it says it will without taking our time to futz with the theme itself, which is great! Automatically applying the coupon works well, but we have had some complaints about the fact that the coupon isn't visible until checkout - having the option of displaying a top bar with a "Coupon applied" message would be phenomenal.

Hairzing
United States
About 7 years using the app
September 22, 2023

⭐⭐⭐⭐⭐

I recently worked with ADG Automatic Discount & Gifts, and the experience was nothing short of exceptional. Their tool is a game-changer, but their outstanding customer support sets them apart.

I was initially at a loss on how to use the application. However, instead of merely sending over a written guide or pointing me to an FAQ page, their support team went above and beyond by arranging a video conference with me. They patiently walked me through every step, ensuring I felt comfortable and confident in using their product.

In an era where most companies prioritise efficiency over personalised care, ADG stands out with their dedication to customer satisfaction. Their proactive approach to resolving concerns and providing guidance truly makes them a cut above the rest.

In short, if you're looking for a top-notch product backed by a team that genuinely cares about your success, ADG Automatic Discount & Gifts is the way to go! Highly recommended.

Martin

Martin Sean
United Kingdom
5 months using the app
Staytuned replied September 25, 2023

This is one of the best reviews we've received so far! Our team makes sure that every one of our merchants receives exceptional customer service until all concerns or questions are answered. Thanks for making our day!

Please let us know if you need help with anything else. Cheers!