Reviews (2,462)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

May 8, 2021

Easy to work with and easily customizable. Love the options it provides with the various types of emails. Customer service is great and willing to help.

LV Glitter
United States
11 days using the app
March 6, 2020

Nice app. Easy to configure, started to see good results within a week. Expecting some more updates from you people.

Ayush Care
India
11 days using the app
February 6, 2020

Love the features of this App. Exploring the new features now. Good Luck and keep up the good work.

Pepplo Styles
United Arab Emirates
11 days using the app
March 23, 2022

They are such great helpers! They respond super quick so if you need help with something just message them! (: I recommend this app!!

Hruxx Apparel
United States
11 days using the app
April 13, 2023

This is one of the best apps I have ever seen, the customer service staff is very nice and prompt, I love them.

EVESUNDAY
China
11 days using the app
July 5, 2022

Le service client est très réactif ! Pour l'instant je ne peux pas encore juger l'application car je ne l'ai pas mis en ligne

Belveo
France
11 days using the app
July 20, 2021

HELLO! I like this application too much, it is the first to use it and it works quite well for the website for advertising

Bedirt
Mexico
11 days using the app
August 18, 2021

the help desk is super fast. I wish the app would do automations. then I could dump all the other ones I use

Catherine's
United States
11 days using the app
October 3, 2021

I can't trust a provider who can not keep their words. Our free trail should be ended until December 21st, 2021. But suddenly they change it to October 15th , 2021. I never had an app change their subscription rules as they wish.
How can I trust them if paid subscription? Will they cut me off again in the middle of my subscription?
I have contacted their support and send him a screen shot (prove) that our subscription will be ended at December 2021. But the support agent offer me a one month extension of free trial. This is so weird that they can't keep THEIR OWN PROMISE to their client on their own offer.
I was going to subscribe with paid option later on December, but looking on their current behaviors, I prefer to choose other honest provider.

lavanilla
Indonesia
10 months using the app
AfterShip replied October 3, 2021

Thank you for your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We have gone through the chat transcripts and found that you are concerned about the email quota that was promised till December. Please note that we have introduced different plans for sending the email to a certain contact limit.

However, we have forwarded your request to our team. Our team will contact you via email shortly to assist you.

We believe in transparency and customer satisfaction is always the number one priority for us, hence we would like to take another opportunity to live up to your expectations.

We appreciate your understanding in regard to this matter and regret the inconvenience caused to you.

Regards,
Riyaz Ansari
Team Automizely

October 6, 2021

Great customer support when needed during a rush. Service is simple to use and doesn't require any knowledge of coding to use.

BANGBANG CARDS
Canada
11 days using the app