Reviews (6,381)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, particularly noting representatives like Jai and Karan for their support. It features a user-friendly interface that simplifies setup and operation, making it an effective tool for email marketing, SMS updates, and pop-ups. The app also offers real-time updates, seamless email campaigns, and powerful automation tools that enhance engagement and conversion rates. Merchants appreciate the quick response times of the support team and the educational resources that help maximize the app’s utility. Promotions and upgrades provide additional value, enhancing marketing strategies effectively.

February 27, 2021

Amazing product. Support is always instant. The templates are awesomely done. Will be using it for many years to come.

Goddess Calibre
South Africa
About 2 months using the app
July 2, 2021

Love it! The customer service is top-notch! I can't wait to use some of the other features they have.

Art By Minnie Brown
United States
About 2 months using the app
October 8, 2021

I used this app to create a very simple pop-up for my newsletter! Very smooth, and easy to use, Great customer service, Overall great app :)

Happy Family Here
United States
About 2 months using the app
Edited November 23, 2020

So far the app is working well, but then again, I did just download it. I'm not very fond of my agent pressing for a review. I've had this app dowloaded for all of 45 minutes and after answering 1 question for me, Shahvaz was down my throat about a review. I didn't answer for 1 minute and Shahvaz came back telling me to send a message once I was done with the review. I just brushed it off and was going to leave a review after I've gotten a feel of the app and the agents/customer service. I asked a second question and was given the answer very quickly, but once again Shahvaz brought up leaving a review. The agents should at least try to make the customers feel as though they are really there to help because they want to and don't mind it, not because they want some grand review. Anyway, so far the app isn't causing any problems and has what I need, but we'll see what happens later on down the road. As for AfterShip & Automizely, train your agents you have for Automizely - 30+ Free Apps to do and be better.

Kui Kollections
United States
About 2 months using the app
AfterShip replied November 23, 2020

Thank you for sharing your valuable feedback. At Automizely we never force or press our customers to leave reviews. We sincerely apologize for the bad experience you had. The feedback has been forwarded to the concerned team. The team will work on improving our training and make sure these incidents won't be repeated in the future.

In case you have any query or feedback, do reach out to us on the chat option available on your account or email us at support@automizely.com

Kind regards,
Mudit

January 21, 2022

ayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeeeayeeee

SofTouch
Russia
About 2 months using the app
June 24, 2021

has a good customer support, and very easy to use I really the app , im not so good at technology so for me it was easy

FashionLuvBoutique
United States
About 2 months using the app
September 4, 2023

Great app and amazing support very happy with the service..

Luv Lush
United States
About 2 months using the app
June 17, 2023

Great app. I spoke to support for some tech help. Spoke to someone called "Jai". He got back to me and fixed the issue within a few seconds. He was very knowledgeable and very polite. 5 stars from me :)

Easy Living UK
United Kingdom
About 2 months using the app
March 10, 2021

I am really loving it so far! Quick response with customer service and easy to use! You must try it out!

LUXURA
United States
About 2 months using the app
August 5, 2021

Support was great and the app is very good. I used it to send my customers lots of emails and i highly suggest it !

HelixPaw
United States
About 2 months using the app