Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

March 15, 2023

The app works great. I had a request to add a missing language to the app. Support was very friendly and accommodated my request. I definitely recommend this application!

Decorose
Slovakia
10 days using the app
December 27, 2022

I would definitely recommend this app. customer service was awesome. My agent Yogesh was very helpful and patient, He was able to solve my issue quickly and efficiently. thanks guys.

Bling Your Sassy On
United States
10 days using the app
April 18, 2022

Great app and the customer service was wonderful! They were very helpful and answered all my questions!

JEWELBRN
United States
10 days using the app
July 28, 2021

Great app , and support sitll did't try the importer but the UI is really great and easy to use ....

Alpha Dester
Qatar
10 days using the app
Edited October 28, 2021

So far, it seems whenever you need them for customer support, they are right there to help. I'm still learning the app, but so far so good.

Luv That Art
United States
10 days using the app
December 27, 2021

I appreciate the wick and friendly responses from customer service. The features really help my store start to get traction .

Shop On Epiphany Lane
United States
8 months using the app
AfterShip replied December 27, 2021

We are pleased to know about your experience with our app and also the customer service support has been helpful.

Your feedback has been registered. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Rupam Sarma Tamuli
Team Automizely

November 17, 2021

Implementation and customization was very easy. The customer service is also superb. I would recommend this app.

The Pasta Queen
United States
9 days using the app
August 10, 2021

Great App, and great service. They reply it message very fast and the app is easy to use . recommended

Snap Massager
New Zealand
9 days using the app
December 6, 2021

I've used this app on all 4 of my Shopify stores, and I'm very pleased with the app and the support team

MazNavStore
United Kingdom
9 days using the app
June 26, 2021

A very useful app. Free and powerful. The operation is simple and efficient, which helps me manage reviews very well.

shininglover
United Kingdom
9 days using the app