Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of features including easy collection and showcasing of product reviews, importation of reviews from other platforms, and effective customer feedback management. Its customizable widgets, live chat, and automated emails are highly valued. The customer support is noted for quick responses and excellent service. Merchants also commend the app's ability to boost sales, engage customers, and its fair pricing.

March 27, 2023

Super awesome! Even with the free plan.. Better than judge.me/alireviews etc etc +++++ the ui is also so cute

ElixZyre
India
6 days using the app
October 8, 2021

Even though I never really needed help (Last minute decision) He still came and provided me with the help. At least I know they are always active haha!

God’s Princesses
United States
5 months using the app
AfterShip & Automizely replied October 12, 2021

Thank you for your review.

We are happy to know that our Support team was helpful and thoughtful.
We are just a click away. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Nitish Kumar
Team Automizely

March 3, 2022

This is such a great app! I love that it is easily customized, the customer service is amazing and better yet, it's free!

Little Larch
Canada
6 days using the app
November 17, 2022

The experience is very good, the setting is also very convenient, and the CS reply is very fast! ! ! ! !
It is recommended to add (traditional Chinese) in the language setting, which is convenient for Hong Kong people to use! ! ! !

Little Whale Coffee
Hong Kong SAR
6 days using the app
Edited May 19, 2021

Nice App! Easy and fast import of the reviews. Unfortunately, you can't adjust the number of 5 star reviews, so you always import too many 5 star reviews, which looks bad.

Apollo Sport
Germany
5 months using the app
AfterShip & Automizely replied May 19, 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

November 15, 2022

I have used the Automizely app on my multiple stores, and it certainly has benefitted me a lot! I would highly recommend this app!!! Also, their staff is really helping and sweet. Much love <3

MRK SPORTS
United States
5 days using the app
Edited October 31, 2021

Have been super impressed so far with the help available and just gone through the steps to upload reviews. Ankush was terrific, helped me through some issues I was having and made sure it was working correctly - thank you!! Princy super patient and helpful, others too.
I think I'll need more help though don't want to keep posting reviews.
Just need to make sure things are entered correctly otherwise it causes problems
Just need to make sure to follow steps as provided. Looking forward to seeing results in action and good to know help is there when needed.

ARTSY STYLE
United States
5 days using the app
July 14, 2021

Initially the app looks very useful, support very fast.
Highly recommended. I believe it's always great to have evaluations in our store, to help establish trust and security for our customers, I believe that with the app, this can be done.

Maquenze
Brazil
5 days using the app
October 27, 2021

I like this app a lot. It easily requests reviews via email to my customers. I find the ability to edit reviews helpful because I like to remove pictures from AliExpress reviews that shows the packaging because it doesn't match mine. Easy to use. Prompt response from customer service. The only reason I gave it 4 instead of 5 starts is because I lose the reviews that my customers actually give me if I remove the app. At this time, I am unaware of the functionality that would let me keep at least those reviews.

Something U Luv
United States
5 months using the app
AfterShip & Automizely replied October 27, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the app and the customer service is also prompt to respond.

We are continuously aiming to improve the application and work upon the suggestions given to us. I understand you would like to have the function of having the reviews intact, even though you remove the App.

Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam Sarma Tamuli
Team Automizely

December 26, 2021

Truly recommend. Best free review app , supports are top. how can this be free?! Must have must have must have

tzuwy
Philippines
5 days using the app