Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

September 27, 2021

Very easy to use and I like the layouts design provided. Is fulfills everything I need. The customer support is prompt reply and assist me to use the app. Thumbs up.

Baby Kingdom Pte Ltd
Singapore
5 days using the app
Edited January 28, 2022

Overall the app is quite complete for it to be free, BUT there are some things that annoy me. For instance, if you're not in an English speaking country and want the app to show another language then it can be annoying. I switched the app language to Spanish and while some things do translate to Spanish, there are others that stay in English. This can be frustrating because obviously not every single customer will be able to understand English and won't know what's going on and where to click. Also, you cannot change the font size of the email that customers receive requesting their review and the font size is TINY. A bit worried people getting that email will not even bother reading it because of how small it is, and hence won't leave a review, but we'll see. I know I cannot ask for too much since the app is completely free, but those issues (and others I've encountered) are kind of making me doubt whether I should keep it or download another app.

Fiori Storee
Mexico
5 months using the app
AfterShip & Automizely replied February 1, 2022

Thank you for your valuable feedback. I can see that you are not happy with the app translation and also unable to change the font size of the email that customers receive requesting their review. I apologize for the inconvenience.

Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that you experience the best customer support.

Regards,

Rupam Sarma Tamuli

Team Automizely Reviews

July 14, 2021

use this app for product review. it is very very easy by using this app. and the Customer service very helpful.

TapestryToday
China
5 days using the app
February 10, 2022

Thanks! works really well! Now im just filling up the minimum 100 characters! no idea why that part exists. Thanks!

TheInventorEmporium
Canada
5 days using the app
August 7, 2022

I love this app, and use it to capture all my reviews. The customer support is awesome. I would def recommend to use this app

ToddlersGeenHop
United Kingdom
5 days using the app
Edited July 30, 2021

I use this review app and it works great, with stars, text, and images, all the functions I need. It helps us increase our sales, customers can see the reviews very clearly and place their order after that. I used to use one review app only has script and list a long one which it not easy to manage. This one totally different. This one you can see the reviews on every products, you can review it before published. Also, the live chat customer service responds really quickly. A really great app! We will keep using it!

GMP Vitas
United States
5 days using the app
January 9, 2022

i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it i love it!!!!!!!!!!!

20REX
China
5 days using the app
September 11, 2021

The support team is extremely helpful! Definitely recommend this app for your store. There is a lot of additional apps that work well together on my website.

Petite & Royal
Canada
5 days using the app
November 26, 2022

I am using this app to gather reviews from my customers. I like how it was extremely easy to install and use.

Alonis' Nook
United States
5 days using the app
September 21, 2021

Amazing support . I didn't know how to add code and they just did it themselves . It was quick and free .

Kiddie Cutie Store
Australia
5 days using the app