Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

November 7, 2022

Have only just started using this app so I am not sure how well it works yet, but I can completely base my 5 star rating on the service I just received from Prabha! Amazing thank you very much for your assistance so far. Brilliant!

North Storm®
Australia
8 days using the app
August 16, 2021

Customer service is great! Awesome app for small companies looking to build their brand. Easy to use as well.

The Kulture Killer
United States
8 days using the app
October 26, 2022

Great app with plenty of features even on the free plan. Customer service is always on hand to help.

Raahat Kaduji
United Kingdom
8 days using the app
November 16, 2021

It's a great app. It has everything I need. It's easy to add reviews and edit them. I had a problem because I didn't figure it out myself. The issue turned out to be very simple and easy to solve. Srishtik from support helped me politely and promptly. I am very grateful. Thank you!!! I will continue to use the app)

HBS
Ukraine
8 days using the app
June 20, 2021

She was very kind and tolerant. She helped me a lot, thank you for everything. Always stay like this. :)

techyourneed
Türkiye
8 days using the app
August 24, 2022

Customer support was prompt and helpful. We haven't used the app yet; however, it should work fine for our needs. We did request that they add more social media platforms on the list.

Stress Supplements
United States
8 days using the app
April 21, 2022

My first time using this app. Aditi was very professional, only took her less than 2 minutes to one thing for me.

Livana Creations
New Zealand
8 days using the app
June 5, 2022

I've switched from Opinew to Automizely and the experience has been amazing. The reviews are super clean, support is fantastic (S/O Shreyasi) and to top it off it's FREE. Highly recommend it to other Shopify owners.

toddla
Australia
8 days using the app
November 24, 2021

Great app and free. I had an issue with reviews not showing up but the support agent resolved it within 2 minutes

Cupid Crystal
United States
8 days using the app
July 31, 2021

I wanted to get rid of the branding in my email and both time they provided great and fast customer service.

Lyon Core
United States
8 days using the app