Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

September 13, 2021

Satisfied, the app is really useful and has a supereasy interface. The import of the reviews works perfectly. Support is very helpful and quick. Suggestion: I would like to customize a little more the style of the email sent to the Clients, but it's already a good level of customization.

PurrStyle
Italy
6 months using the app
AfterShip replied September 13, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.  I have noted your suggestions and have forwarded them to our product team.

We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

July 6, 2021

The app helps me a lot. I just didn't have to write that much to be able to send the review. hehehehehe

QuattuorStore
Brazil
7 days using the app
May 11, 2021

I just installed it so I am not 100% of how it will work just yet. But what I can say is the customer service is OUT of this World!!! They are AhhhMazing!! Very helpful and quick to respond!

Faux Luxe Beautique
United States
6 months using the app
AfterShip replied May 11, 2021

Thank you for your kind words.

Glad to know that the AfterShip app and support team is living up to your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Automizely Team

February 3, 2022

Great app! perfect customer support! Thanks! Thanks! Very friendly Great app! perfect customer support! Thanks! Thanks! A very good and understandable program for an ordinary person without a high level of web development.

MORO DESIGN GIFTS
United States
7 days using the app
May 22, 2021

This app is awesome and it is also FREE, amazing. The customer support is great, helpful, and super fast.

NUBO
United States
7 days using the app
July 30, 2021

This app offers lots for free. Their customer service is top notch! Don't get left out, download this app today! Don't miss it!!!

HDMD Knives
United States
7 days using the app
November 22, 2021

Very quick and friendly service. They answered my questions without hesitation if you ever run into any issues.

Rossie Home®
United States
7 days using the app
November 7, 2022

Great customer service. I am a bit confused with the T&C. Usually trials are for paid plans. To my understanding I am on a free trial for a free plan. Anyways, great customer service. I look forward to using it for a longer period of time.

Tarot Fairy Godmother
Malaysia
7 days using the app
September 1, 2021

like this app, simple to use, and very helpful customer service, just one advice , the view page could be opened more faster, hope the team will fix it soon.

UNiCOA
China
6 months using the app
AfterShip replied September 15, 2021

Thanks for your valuable feedback. I am glad to know that you are happy with the customer service support.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that you experience the best customer support.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com.

Regards,
Rupam
Team Automizely

March 23, 2022

Just signed up for automizely and their customer support has been super fast and very helpful! :) they responded very quickly and in a lot of detail

Hawaiian Vanilla Company
United States
7 days using the app