Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

January 16, 2022

I use this app and it really helps me a lot on building my store.. The costumer support Aditi is so kind and easy to communicate... Thanks a lot....

TrendSellers
Japan
7 days using the app
December 19, 2022

So far, so good! Needed help with some email inforrmation, and right away someone was there to answer my question, and give me the help I needed! Thumbs up!!

PriceSlasher
United States
7 days using the app
December 9, 2022

The after sales service is very good. Very prompt in solving problems. However, it slows down the loading speed of the web pages, expect improvement, thanks.

WNY-winny collection
Romania
6 months using the app
May 22, 2021

Clear app. The support is very nice and accommodating and also responds very quickly. I recommend this app with the purest conscience.

Fashionox
Germany
6 days using the app
November 8, 2022

I'm very happy so far. I got immediate support and all my queries were answered. I'm on the trial currently but will sign up.

Career Avenues
South Africa
6 days using the app
June 5, 2022

The app is new to me so I can't actually judge how well it's going to work in gaining reviews. In terms of setting up it was easy to accomplish and the advice was clear and consistent. Chat help from Prabha was very accessible, clear - and helpful!

The Seasonist
United Kingdom
6 months using the app
AfterShip replied June 5, 2022

Thanks for your valuable feedback about the support staff.

We are glad to know that you liked our application support offered. We are open to suggestions. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Automizely

May 21, 2021

An amazing app with great features and outstanding customer support. I highly recommend it to anyone who has an online store.

Oklaces
Canada
6 days using the app
November 30, 2021

So far so good, Support took a couple days to help me implement the widget into my site. It was apparently more complicated than usual, but seems to be working correctly now.

Broken Robot Coffee
United States
6 days using the app
December 14, 2022

Great review app.
Kumar and Aditi provided excellent customer service.
I recommend this app to every one.

懂挑-Detail
Taiwan
6 days using the app
February 18, 2022

Love the app, it's free cannot ask more. Support team is doing excellent job on setting up and make it functional

FlexiCentral
India
6 days using the app