Reviews (3,406)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and loyalty, which in turn increases sales. It is particularly noted for its ease in importing and managing customer reviews, enhancing product trust and branding. Features such as automated review collection, customizable widgets, and the ability to import reviews from other platforms are highlighted, alongside its user-friendly interface. The app is reported to perform smoothly, with automated emails enhancing its efficiency. Customer support is also a strong point, with the team being responsive and adept at resolving issues quickly through personalized service, including video calls and live chats.

February 28, 2023

Don't be fooled by their free plan. You're on a free trial for a week or two - and after that, you won't be able to collect any reviews, the "Write a review" button disappears and you'll be only able to display the reviews you've collected on your first 2-week trial.

It's a very "fine print" thing, with the free plan. They offer a free plan, but if the review app cannot collect simple text reviews - then it's useless. Imagine a restaurant would offer a free plan, when you can only look at the food, but cannot eat it. That's the situation here.

PrintFizz
Poland
8 days using the app
AfterShip replied February 28, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

I would like to inform you that recently our pricing plan was updated and the "write a review" feature is available on the Paid plan. Could you please help with the requirements so that we will discuss them over a quick meeting and make sure that we will help you accordingly?

If you need any further assistance, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We are looking forward to your response.

Regards,
Team Automizely

Edited July 1, 2021

Great App Very simple to use and very convenient. I recommend it Very good support too from Ankush!

Viking Warriors
Greece
8 days using the app
March 11, 2022

Great service and support. You can find a quick solution by chat. App provides professional view to your store. Thanks

pupsocy
United Kingdom
8 days using the app
July 1, 2021

We are not using the Ali Reviews part of the app but are using the request for reviews via email and will update review in a couple of days once we see if any unexpected behaviour occurs i.e. emails should only be sent to new customers not all historic ones. It would be useful if the reviews could be imported from Facebook, Google, etc.

City Books & Lotto
New Zealand
8 days using the app
AfterShip replied July 1, 2021

Thanks for your valuable feedback. We hope you will find our app useful.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely

September 7, 2021

I use this app to import reviews from AliExpress and collect reviews after fulfilling orders. It works flawlessly and the customer support is great!

Serenity Supply Co.
United States
8 days using the app
March 8, 2022

It really helps to push sales and the support is not only very friendly but also fast replying and does a great job The only sad thing is, that I didn't use it earlier Total Recommendation!

schnäppchenstore.de
Germany
8 days using the app
Edited July 24, 2021

Love it, This app just gets better and better every time I use it. From the Products to the Branding and the Review Import. Thanks Automizely

GadgetGrabberz.com
United States
8 days using the app
June 17, 2023

The assistance I received was exceptional - the person helping me was not only kind but also provided perfect solutions to my queries. I highly recommend this app and their outstanding customer support.

myskeen
Lebanon
7 days using the app
November 11, 2022

just perfect ,free and makes its job i advice this for every biggener who just created a shop and want and affordable app

RubíRevolution
Italy
7 days using the app
June 3, 2021

Thanks guys its easy to use. I love it and will continue to use this. I highly recommend this 5 stars from me.

Online Thrift Market
United States
7 days using the app