Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

September 19, 2022

The app integrated with my site and is working great. I was able to contact customer service and they responded right away to remove their branding.

Sophie Amour
United States
6 days using the app
September 6, 2021

Fast and Easy. Suggestion, for the Reviewer Country, not all country name was sort follow the alphabetical order, if this issue fixed, then it will be more convenient to use. Overall, very good App to use.

Mites Killer
Malaysia
6 days using the app
November 1, 2022

it was difficult to s up, however there was chat support available which made t easier. import process is easy

Mirelliauto
United States
6 months using the app
AfterShip replied November 1, 2022

Thanks for your valuable feedback.

I am sorry for to hear that you faced an issue while setup the app. However we are always here to help you over an email, chat and screenshare meeting.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support+reviews@automizely.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Ankush Kumar
Team Automizely

July 2, 2021

The app can import reviews from Aliexpress, it works good.! But it currently doesn't support my thmeme, I have contacted the App developer, hope I can use it soon! For customer service, it worth to rate 5-star!

Sheawasy Cam
China
6 days using the app
October 8, 2021

Even though I never really needed help (Last minute decision) He still came and provided me with the help. At least I know they are always active haha!

God’s Princesses
United States
5 months using the app
AfterShip replied October 12, 2021

Thank you for your review.

We are happy to know that our Support team was helpful and thoughtful.
We are just a click away. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@automizely.com.

Regards,
Nitish Kumar
Team Automizely

March 27, 2023

Super awesome! Even with the free plan.. Better than judge.me/alireviews etc etc +++++ the ui is also so cute

ElixZyre
India
6 days using the app
March 3, 2022

This is such a great app! I love that it is easily customized, the customer service is amazing and better yet, it's free!

Little Larch
Canada
6 days using the app
November 17, 2022

The experience is very good, the setting is also very convenient, and the CS reply is very fast! ! ! ! !
It is recommended to add (traditional Chinese) in the language setting, which is convenient for Hong Kong people to use! ! ! !

Little Whale Coffee
Hong Kong SAR
6 days using the app
November 15, 2022

I have used the Automizely app on my multiple stores, and it certainly has benefitted me a lot! I would highly recommend this app!!! Also, their staff is really helping and sweet. Much love <3

MRK SPORTS
United States
5 days using the app
Edited May 19, 2021

Nice App! Easy and fast import of the reviews. Unfortunately, you can't adjust the number of 5 star reviews, so you always import too many 5 star reviews, which looks bad.

Apollo Sport
Germany
5 months using the app
AfterShip replied May 19, 2021

Thank you for your valuable feedback. We are pleased to know that you liked our app.

Your feedback has been noted. We will try our best to ensure that your experience with us becomes a 5 star one.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support+reviews@automizely.com

Regards,
Neelima Aggarwal
Team Automizely