Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, versatility, and reliable performance. It's praised for its wide range of features, including collecting and showcasing product reviews, customizable interface, and seamless comment integration. The customer service is highly commended for its responsiveness and 24/7 technical support. Merchants also appreciate the easy setup and management, making it a top choice for online store owners.

April 1, 2023

Product review Cant be Visible To All Custom Landing pages and Some Shopify themes ,

I asked for help and They Refused to Add link to website Saying " You need a Paid Plan " How can someone buy the plan without help of developers and see the theme to himself? All they do is send you links and you try at your own. i can send all screenshots on the conversations.

after saying that i will screenshot the chat and share my honest reviews they asked me to give developer the access , Now im waiting 2 days Becasue my case is not priority as i am still on trial verson.

they Helped people when they launched to get good reviews and now its opposite

BackBuddies
Kuwait
2 days using the app
May 30, 2022

Just installed this app and the setup is super easy and completely free. I love that you can allow customers to attach photos to their reviews too. There is also an option to remove Automizely branding, all you have to do is contact support, and it's also free. Support was super fast to get this done for me. I'm also in the process of building a 2nd store and will use this app there as well.

Foreman Threads
United States
About 2 hours using the app
January 7, 2022

Cette application me convient très bien comme je suis débutante sur Shopify, celle-ci me permet d'apprendre et d'économiser un d'argent, pas d'abonnement, facile à installer et à comprendre, merci

ebahie
France
About 2 hours using the app
February 7, 2022

The app isn't quite what I needed (I wanted to be able to customize the review questions), but the customer support team was great!

MARION Maternity
United States
2 days using the app
AfterShip & Automizely replied February 8, 2022

I can see that you are not happy with the app as you are unable to customize the review questions. I apologize for the inconvenience.

However, thank you for your valuable feedback about the customer support team.

Your feedback has been registered. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support+reviews@automizely.com

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam Sarma Tamuli
Team Automizely Reviews

November 15, 2022

Thank you Sandiya for you support setting up all the app, great service! App has all the mandatory functions.

Nutriboty
Portugal
About 1 hour using the app
October 31, 2022

Great app and excellent support! Good for beginners and professionals. Helped me to build my website.

eFalcon
United Kingdom
About 1 hour using the app
April 20, 2022

This App is a most have for any business. The support team is amazing. Great service over-all. Will recommend this 100%.

Buy It Low LLC
United States
About 1 hour using the app
May 30, 2022

Really helpful team. I had few questions about my account and Aditi was there to assist. For a new ecommerce, this service is a great way to start with reviews.

Koocholoo
United States
About 1 hour using the app
Edited March 5, 2022

Great support, helped me with what I needed quickly gave a lot of support to resolve all of my issues. Thanks!

StrapHabit
United States
About 1 hour using the app
June 15, 2022

Had a little trouble with set up, But admin helped me instantly with screen shots of how to move forward. All working great now

Sheffield Skincare Company
United Kingdom
About 1 hour using the app