Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

May 1, 2024

amazing application and totally free of cost, there customer support is also very fast and supportive, there support team member Pamela realy helped me in a coperative and humble way

Dark Store
Pakistan
16 days using the app
February 2, 2024

I was really surprised because there were so many integrated applications. I have a very enthusiastic support team, especially you: Audrey. Even though I'm new, you support me enthusiastically and thoughtfully. I will use it for a long time, thanks

Aza
Vietnam
2 months using the app
January 16, 2024

Great app with good customer service!
A few people helped me with little customizations and questions I had.
I recommend!

Blanket Creek Pottery
United States
Over 1 year using the app
January 29, 2024

I want to express my gratitude to Sunny and the tech person from Avada Trust Badge for their outstanding help in fixing the trust badge on all my product pages. Sunny, along with their tech team, went above and beyond to assist me in fixing the trust badge on each of my product pages. Their dedication to ensuring that everything was working seamlessly truly impressed me.

I couldn't be more grateful for Sunny's outstanding support and expertise. Their dedication to customer satisfaction is truly commendable, and I wholeheartedly recommend Avada Trust Badge, especially with professionals like Sunny at the helm, for anyone seeking top-notch service and solutions for their website needs. Thank you, Sunny, for your exceptional assistance!

mysticalcherry
United States
10 months using the app
December 31, 2023

I feel compelled to share my exceptionally positive experience with the customer service of this company, with special recognition for the outstanding support provided by Hana. In times when top-notch customer service can be hard to come by, I was truly impressed by Hana's professionalism and dedication.

Hana stood out for her genuine friendliness and clear willingness to assist me. Her commitment went above and beyond expectations. What was particularly impressive was her willingness to take the time to carefully understand my concerns and then offer tailored solutions.

The patience and comprehensive knowledge demonstrated by Hana are commendable. She walked through my inquiries step by step, ensuring that I not only received a prompt answer but also understood the reasoning behind the solution. This type of customer care builds trust and reflects a deep understanding of customer needs.

Furthermore, Hana remained consistently polite and professional, even as the queries became more complex. This positive experience has significantly enhanced my impression of this company, and I feel reassured in my decisions due to the excellent customer service.

Overall, I wholeheartedly recommend the customer service of this company, thanks in no small part to Hana. It's refreshing to see companies that continue to focus on customer satisfaction, and they achieve this through outstanding staff members like Hana.

PocketProjector™
Germany
3 months using the app
April 9, 2024

easy to set up and awesome customer support. Thank you Hana for helping out so fast and easy and friendly as well.

Mototech271
United States
5 months using the app
February 19, 2024

Yes, I like it very much. Your helpline Esther helped me a lot. I did not understand anything. I spoke to your helpline the name of "esther", so they told me everything on chat. Even after that. I didn't understand anything, so they told me to give me access to the store, so I trusted them and gave it to them with confidence and they did a very good job and gave it to me in two to three minutes. They gave me the store ready and set it up and after that they also sent me the video recording, thank you very much especially for Esther.

hubstyle.pk
Pakistan
24 days using the app
January 1, 2024

Thanks Esther
Don't know what to say rather than Avada is by far the most useful Shopify app I've used, and Esther is the most responsive/helpful support I've met.

miquqa
Türkiye
7 months using the app
December 11, 2023

I can really recommand using Avade Trust Badges. The setup is very simple and the support is awesome. They take every request seriously and try their best to adjust the badges as requested!

SNUSBOX
Austria
8 months using the app
April 10, 2024

Excellent app, with premium customer support, Audrey and Nikita really helped , quickly and efficiently. Try app , great to help boost sale.

Baldolino Toys & Books
Serbia
4 months using the app