Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

March 19, 2022

Great app. Marcus has been super helpful with any questions I have. Lots of different options to help me website.

Siri-ously Cute Subs
United States
6 months using the app
November 12, 2022

Excellent Customer support from Emily! Solved my issue immediately, even though it's a free product.

haappyherbs.co
Canada
6 months using the app
Avada replied November 14, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

All the best,
AVADA Support Team

January 29, 2022

I love this App, the app is really helpful to my store. most especially when it comes to customer support, they are great. when I need any help, Marcus was present. he was fast and reliable. am very happy for that. thanks

Reditexpress
Italy
6 months using the app
August 1, 2022

Incredible customer service and support. Get back to you in seconds or minutes. Helpful, transparent and easy to chat with. The AVA app suite is second to none.

WALTER HILL
Canada
6 months using the app
January 16, 2023

So many features in just one app. Stylish, modern, and keeps the customer in mind. I needed help and Esther went above and beyond to make sure my issue was resolved. Give the app a try and you won't be disappointed. Thanks Esther and AVADA!

SST
United States
5 months using the app
March 23, 2023

all my problems have been solved thanks to Hana and the whole avada team, they are fast and efficient

ZephyrPro
France
5 months using the app
August 5, 2023

Très satisfait de mon expérience, ils on su répondre à mes besoins sans problème ! Je les recommande sans probleme !

moppicleaner
France
About 3 hours using the app
Edited January 26, 2023

Instant reply and helped me to do all the customization. Live agent "Sunny" (nick name Tony) is superb agent I love the way she help me to set up everything on my store. Thanks alot.

MAKE MY CUSTOM STUFF
Canada
5 months using the app
April 1, 2023

Sehr einfache installation und der kundensupport ist sehr gut, hilfsbereit und antwortet sehr schnell. Kann ich nur empfehlen!

Elvanoclo
Germany
5 months using the app
August 8, 2022

Great app! Easy to use, quick to set up! Friendly support, quick to respond. Did exactly what I needed it to.

Hampden Clothing
United States
5 months using the app