Reviews (5,730)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. Key features include trust badges on product pages, sticky add-to-cart, and live chat integration, with options for custom badge uploads and displaying payment method badges. The customer service team, highlighted for members like Esther, Hana, and Tiana, is consistently praised for their quick, helpful, and efficient support, available 24/7 to resolve technical issues and enhance the user experience.

Edited March 28, 2023

Le support SAV super réactif , ils ont résolu mon problème en quelques minutes ! Je recommande vivement ! Merci Prakash !

Capeasy
Switzerland
About 2 months using the app
December 23, 2023

hey so i had a big problem and i ended up with lydia and toby and they fixed my problem for my website as quickly as possible, they were helpful and super friendly towards me, and they solved my problem as quickly as possible

FLOW
Netherlands
About 1 month using the app
Edited January 15, 2022

Many features, and well functioning app. Will increase conversion if used well. Good customer support. Reached out and got very professional help from Jasmine within 1 minute. Recommend!

Ypperly.no
Norway
About 2 months using the app
December 5, 2023

First of all, I don't know how to thank Wendy and Toby. I am a new user of this platform and trying to learn every step. Wendy and Toby are so helpful in this regard that I am truly amazed. The service I receive is extraordinary, to say the least. They are very supportive, and I get responses very quickly. If there are positions like team leader or supervisor in your system, write Wendy and Toby there. Believe me, if I were building a big business, I would want Wendy and Toby on my team; in short, I would want to steal them from you haha. They are truly amazing.Keep it up and I believe that your position in that company will grow

Trend Snap Store
United Kingdom
About 2 months using the app
July 6, 2022

My problem was solved quickly and the response time was too short. It was almost instantly I highly recommend

Conforzi
France
About 2 months using the app
December 6, 2022

Best live assistance 24/7. Actually made the work for me. Something didn t worked so they did all for me

jepka
Romania
About 2 months using the app
January 30, 2023

I was helped by Abby. Best service, deserves a 5 star rating. very fast in these steps and I had my answer in a few minutes

Mixtoo
Canada
About 2 months using the app
September 1, 2023

great features are available for free, live support team is very fast and helpful, you should definitely use this app in your online store

Lifeteched
France
About 2 months using the app
September 9, 2023

Thank you Avada, for making life easier. When i need support, they helped me and solved problem, thank you Esther.

DreamBucket
India
About 2 months using the app
May 30, 2023

I wanted to remove the background color of the Countdown Timer and Emily helped me very quickly. He was very kind and tolerant. Thanks Emily.

Afiere Kitchen
United Kingdom
About 2 months using the app