Reviews (5,780)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

March 6, 2022

I used this app to help me with a sales pop. It was a little difficult to navigate, but Ester was there to assist me. She was amazing, very detail oriented and informative. The whole experience went amazing. Loved it!

Walk Wit Em Socks
United States
About 5 hours using the app
January 28, 2023

Juliana was so helpful with getting my store set up, she was so patient and worked through each setting with me and then took over when I couldn't figure it out. Highly recommend.

Nowiamnappy's Shop
United States
About 5 hours using the app
March 2, 2021

I was looking for a countdown timer app today and this Avada app caught my eyes. It's free, and its widget is simple but meets my need perfectly: combine the timer and the inventory countdown together. The app is easy to use. And the customer service is awesome! My requirement was a little bit complex but the customer service specialist Daisy helped me solve issues one after one. Very friendly and helpful. I recommend this app to anyone who needs a free simple but working good countdown timer.

SWAGSGEAR
Hong Kong SAR
About 5 hours using the app
AOV.ai replied March 2, 2021

Hello,

We greatly appreciate your review!

Please feel free to ask for our support whenever an issue arises. We will try our best to help you in any way we can.

With appreciation!
Daisy

September 29, 2022

Very nice app, tons of features and settings.
We hope it will not slow our site, but its a very useful feature.
Hana was great on customer support. ♥️

GIANNOPOULOS.GR
Greece
About 5 hours using the app
January 18, 2022

It has a lot of creative tools to use on landing pages. Thanks Marcus you are a great and understanding support <3

ShopBlueCrate
United States
About 5 hours using the app
Edited November 25, 2022

have a great experience for this APP, everything is great so far,and support from Jasmine is very fast and useful, thanks.

VLOXO
United States
About 5 hours using the app
October 28, 2022

Atendimento excepcional. Ajudam bastante a melhorar a loja. Recomendo sem dúvida a utilização. Caso tenham dúvidas o suporte ajuda sem problema.

321SURPRISE
Portugal
About 4 hours using the app
AOV.ai replied October 29, 2022

Estamos muito felizes em saber que você teve uma ótima experiência na AVADA. Sua avaliação fez o nosso dia! Toda a nossa equipe trabalha muito para manter nossos clientes satisfeitos, mas só podemos fazê-lo graças a clientes incríveis como você. Obrigado novamente, e tenha um dia maravilhoso.

Sinceramente,
Equipe de Suporte AVADA

October 25, 2023

I needed help, I'm in a difficult situation. Thank you Wendy, she was very helpful. The application is very useful because it contains many tools.

Naplax
United Kingdom
About 4 hours using the app
September 23, 2023

NIce app and one of their team "HANA" was really helpful with one of the fixes.

Nits Lane
India
About 4 hours using the app
January 23, 2023

Prakash was very helpful and professional with fixing the issues i was having with the app.

Unfortunately i needed to contact support as the trust badges and sticky add to cart were not working on our site

Hestia + co
United Kingdom
5 days using the app