Reviews (5,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing customer confidence and boosting conversion rates through its trust badges and upsell features. They appreciate the customizable options like sticky add-to-cart buttons and sales pop-ups that improve site aesthetics and transparency. The installation process is user-friendly, and the app is noted for its reliability. Exceptional customer support, with staff members such as Hana, Esther, and Tiana, is frequently highlighted for their responsiveness and problem-solving skills.

March 14, 2023

I recently had the pleasure of chatting with Liza from the Avada app's customer service team, and I have to say that she was absolutely fantastic! From the moment we started talking, she was super friendly and approachable, which immediately put me at ease.

Not only was Liza a delight to talk to, but she was also incredibly knowledgeable about the app's features and capabilities. She patiently answered all of my questions and made sure that I fully understood how to use the app to its fullest potential.

What really impressed me about Liza was her dedication to providing excellent service. She was attentive, responsive, and made sure to follow up with me to ensure that my issue was completely resolved.

Overall, I would highly recommend Liza and the Avada app's customer service team to anyone looking for friendly, helpful, and knowledgeable support. Liza truly went above and beyond to provide me with an outstanding customer service experience, and I couldn't be happier with the help that she provided me.

Sunflower Beirut
Lebanon
About 2 hours using the app
September 23, 2023

Jazmine help me for solution the problem that i have

MODACCE
Colombia
About 2 hours using the app
September 22, 2022

Don't search more just install it. Very Good and there is no trap or force to pay for anything. Also very much helpfull and give instructions if you face problem. More better then paid app.

Studio J Shop
Singapore
About 2 hours using the app
May 19, 2023

The app has many functions to choose from, even if you don’t know how to operate it, it doesn’t matter, the customer service Liz will give you help beyond imagination.

VAPE TRADE GLOBAL
China
About 2 hours using the app
January 2, 2023

Amazing support with Abby ! Thank you for everything. Application is amazing too. I like you guys !..

Kiperin Collagen Turkiye
Türkiye
About 2 hours using the app
August 20, 2023

i had a problem with my badge positioning and thanks to Esther, I was able to solve my it. thank you

Blue PCB Electronics
United Arab Emirates
About 2 hours using the app
August 24, 2022

Jag valde den här appen för att använda deras trust badges. Jag fick bra hjälp av Emily vid installation. Rekommenderas

Kuranta
Sweden
About 2 hours using the app
May 29, 2023

great app!!, very good tools for your store, thanks to Esther who helped me to install it correctly

deonian.com
Mexico
About 2 hours using the app
December 10, 2022

Amazing customer service!! This app has all you need to start boosting sales if you're a new brand trying to build trust and brand awareness. Hana was my customer service provider she went above and beyond to help me get started!

ZstyleShop
United States
About 2 hours using the app
May 25, 2021

Definitely all I need and it seems there are more helpful tools to come soon. Support agent was fast and helpful with my request.

TATOOP
United States
About 2 hours using the app
AOV.ai replied May 25, 2021

Hi,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!

Please let us know if you need help

Best regards,
Daisy