Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

October 11, 2021

Everything is just great! Aside from the services offered inside the app, their online support is very helpful, too, Making sure everything is settled and solved. Thanks, AVADA!

SAFETECH CO.
Philippines
7 months using the app
December 29, 2021

App works great, customer service is really fast and well made. My favorite feature of this app is how I can send a email to every customer from my Shopify store. Really useful!

Diamond Gates Services
United States
6 months using the app
February 10, 2022

I highly recommend this app, because its customer service is the best.
If you want to use email marketing app, choose no further, only AVA.

Magic Bright
United States
6 months using the app
November 23, 2022

I migrated here from Klavijo.
Not knowing the app I have to lose some time in it to get a good understanding of how it works, but with the various instructions it all works out.
I needed the assistance, and Esther was very quick to support me in the live chat.
I hope the experience with this app will prove to be positive in the future as well.

Natiuria™
Italy
6 months using the app
October 4, 2021

100% on their service, I had some issue on the position of the pop up button and had to trouble the staff to change the position for me several times. I'm currently not a paying customer and yet they service is still superb. Thanks for the help, I definitely look forward to signing up their services in future.

Enkindle Joy
Singapore
6 months using the app
June 18, 2021

Not only the app but also the customer service is the best. The app has the best templates and very easy to set up. Don't waste your time for searching other apps, this is the one. Am fully satisfied. You have all kinds of reports as well from this app, which will help you all the way.

MZASH BABY STORE
United Arab Emirates
6 months using the app
September 13, 2022

I shifted to this app from klaviyo. Seems beetter to me than klaviyo. it has more features than klaviyo. The support i got from Emily just exceptional during setting up my app.

Frightful Ghost
United States
6 months using the app
Edited April 12, 2022

I adore this app, everything is soo comfortable to use! I switched to this app after using another one for a while and noticing that all my emails landed in the junk folder. So now I'm totally happy, with many beautiful templates and really awesome and quick support - Candace was so lovely and helpful. Absolutely fabulous experience, thank you very much! ❤️

AFFORI DESIGN
United States
6 months using the app
January 13, 2022

The team is very friendly and helpful. They have answered all of my questions in a professional manner. The app has many functionalities and seems to be working well.

Bijuteria Sorelly
Romania
6 months using the app
December 27, 2021

The customer support is great. Candace was really helpful and understanding. The sign-up form was easy to build. Love it <3

Canva-ville
Egypt
6 months using the app