Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

Edited December 30, 2022

the mails look good. recommend. Liz is verry helpfull!
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SRamonê
Netherlands
7 months using the app
December 21, 2021

Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.

Motioncare
United Kingdom
7 months using the app
December 7, 2021

exellent app. sam was very helpful, and i really like the price compare to omnisends expensive app. so very nice.

Fyndify
Sweden
7 months using the app
February 3, 2023

Hannah answered all my questions very quickly and made it super easy for me to get evything done all in a few minutes

Nordic Supplements
United States
7 months using the app
Edited February 7, 2023

Hana was very quick and kind to help me out. Avada's services are of stellar quality. Never lets me down.

Canine Culture
United Kingdom
7 months using the app
February 2, 2023

Emily was very helpful! She was able to help by solving my issue for me and was very pleasant to speak with as well.

The ADHD Project
United States
7 months using the app
September 20, 2021

So far one of the best APPs I have used. Customer service is amazing, quick response helping resolve issues.

Fancy5jewels
United States
7 months using the app
October 11, 2021

Everything is just great! Aside from the services offered inside the app, their online support is very helpful, too, Making sure everything is settled and solved. Thanks, AVADA!

SAFETECH CO.
Philippines
7 months using the app
December 29, 2021

App works great, customer service is really fast and well made. My favorite feature of this app is how I can send a email to every customer from my Shopify store. Really useful!

Diamond Gates Services
United States
6 months using the app
February 10, 2022

I highly recommend this app, because its customer service is the best.
If you want to use email marketing app, choose no further, only AVA.

Magic Bright
United States
6 months using the app