Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

April 9, 2022

This by far has been the best app, and service I have received. Online support is always available with resources and willing to help! Thank you guys so much!

The Bargin Chic Variety Store
United States
5 months using the app
March 9, 2023

A very helpful and easy to use platform for email marketing purposes. I was hesitant of how to proceed at first but Avada made the transition very smooth.

Clear Tea LLC
United States
5 months using the app
September 29, 2022

Great support by Abby, who helped me very fast regarding an issue and the app is exactly what I was looking for!

tuindecor
Canada
5 months using the app
November 14, 2023

I've had a couple questions on using this as the app is new to me. Support has been wonderful! Sunny was fast, efficient, and helped resolve my issue within 5 minutes. I am super happy so far, and I am glad that support is 24/7. I work odd hours and it's nice to know someone will be there when I need them

The Stylish Stitcher
United States
4 months using the app
July 11, 2023

Customer service rep. was great and understanding. He was able to help me through my issue. I would recommend this app so far.

6naturalproducts
United States
5 months using the app
Edited February 25, 2023

Great app, Prakash's and Emily's help was fantastic! Very happy with the instant chat support. Thank you so much for your help.

Slimco®
United Kingdom
5 months using the app
June 26, 2022

Avada helps me to bring us closer to buyers on our website. Help from Jasmine also helps us to be better able to master this application

Confitty
Indonesia
4 months using the app
August 12, 2022

Excellent app. Incredible customer support. Highly recommend. Easy to use and send emails, sms and set up all kinds of automations.

WALTER HILL
Canada
4 months using the app
September 2, 2021

Really great and thank your service really appreciate customer service specially from daisy she spent nearly 20 minutes and resolved my issue thank you for your kind support

Golden leaves
Sri Lanka
4 months using the app
November 23, 2022

Juliana was such pleasure to chat with. She's super patient and took her time to explain everything step by step with photos, which helped a whole lot. She was able to answer all of my questions and resolve my issues. If I run into any issues in the future, I would hope to chat with her again.

The Body Form
Canada
4 months using the app