Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
Refine
-
By rating
I received support today in order to verify my account with Prakash and it went wonderfully. I was having issues with the regular chat so I switched to FB messenger and we got reconnected in minutes! Awesome quick & helpful support from this guy and would highly recommend it. Thanks again!
We are so thankful as you’re pleased with the results and that we were able to help.
If there’s anything else we can do to help, please let us know. Have a wonderful day!
Sincerely,
AVADA support team
Very wonderful and very useful application and contains many important things in our work.
Special thanks For Liz for the amazing & fast support with me. appreciate your help.
Just downloading the app and needed help with trying to figure out a couple of things. I contacted support and Candace was there to assist me in every way possible.
Jasmine is such a lovely person and an awesome support agent. I was having issues with my checkout workflow, and she resolved the issue with me in a few minutes and explained everything. Thank you again Jasmine you are a valuable Staff member
Hana gave me such amazing help with some questions I had regarding setting up emails. Thank you so much!
Emily provided excellent customer service, professional, attentive, and went above and beyond to assist me. Thank you Emily!
thank you esther for all your help. i will recommend Avada to anyone.. Great service.. great aps. Always friendly and ready to help me with my problems. thank you guys
I recently started using the Avada email marketing Shopify plugin for my website, and I must say that their customer service is top-notch. Hana, one of their representatives, helped me get rid of an extra popup on my site in no time, and she even took the time to explain it to me. The service and support they provide are exceptional, and I am confident that I will continue using their services for a long time to come. If you're looking for a reliable and efficient email marketing plugin for your Shopify store, I highly recommend giving Avada a try. Their team is dedicated to ensuring their customers' success, and they truly go above and beyond to make sure you're satisfied with their service. Five stars all the way!
Really easy to use and great customer service! Would recommend it to anyone looking for simple yet powerful email software.
Esther was very helpful with whatever i wanted and the prompt response was very helpful