Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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This is a recent app to my Shopify and it's been great and easy to use. Plus the costumer service is great! They have helped me with any problems i've had!
I have used a lot of sms apps and this is the best sms app i found so far, They have all the options you need, i recommend
I needed help verifying some things jasmine did a wonderful job. She took her time she didn't get frustrated with me at all that's what you call great customer service .
Thank you very much for taking your time to leave this review, Joanne!
I am so happy that I was able to help you.
If you ever need any further assistance, please don't hesitate to get back in touch.
All the best,
Jasmine from AVADA
i needed some help with the app as i am still learning how to use it and HANA was amazing, she walked me through what i wanted to do and clearly explained it clearly. I am certainly a happy customer. Thank you Hana
I received support today in order to verify my account with Prakash and it went wonderfully. I was having issues with the regular chat so I switched to FB messenger and we got reconnected in minutes! Awesome quick & helpful support from this guy and would highly recommend it. Thanks again!
We are so thankful as you’re pleased with the results and that we were able to help.
If there’s anything else we can do to help, please let us know. Have a wonderful day!
Sincerely,
AVADA support team
Very wonderful and very useful application and contains many important things in our work.
Special thanks For Liz for the amazing & fast support with me. appreciate your help.
Just downloading the app and needed help with trying to figure out a couple of things. I contacted support and Candace was there to assist me in every way possible.
Jasmine is such a lovely person and an awesome support agent. I was having issues with my checkout workflow, and she resolved the issue with me in a few minutes and explained everything. Thank you again Jasmine you are a valuable Staff member
Hana gave me such amazing help with some questions I had regarding setting up emails. Thank you so much!
Esther was very helpful with whatever i wanted and the prompt response was very helpful