Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 13, 2022

Thank you jasmin Mam You are soo kind and solved my problem very easily u r great.also she is very kalm and good in nature.

Crazystore
India
3 months using the app
February 18, 2021

The customer service really did a great job! Patient and detailed,it's a nice apps, we really enjoy it!

Star Sparky Direct
Australia
3 months using the app
Avada replied February 18, 2021

Thank you so much for your review. We are always happy to support you. Your words are our best motivation to keep up our work.

I wish you all the best!

Jasmine from AVADA

September 8, 2022

j'ai été ravie de vous avoir contacter. j'ai bien aimé le proffessionalisme de ¨Prakash.merci votre application est top

MISSRCHIC
France
3 months using the app
December 4, 2022

Hana from customer support is really helpful, the app seems to be working good so far, it has been sending out my abandoned cart emails on time.

زخــارف
Saudi Arabia
3 months using the app
May 20, 2023

Good tool with a great customer service! I received all the support needed to resolve my problem on setting correctly an automatism on the email to send.

fluffall
Italy
3 months using the app
October 23, 2023

Was facing issue with integration of Avada Email Marketing app with Review App.

Thanks for timely & quick support from Lydia from Avada.

QYMEX
Support Team

QYMEX
India
3 months using the app
April 23, 2022

I've installed and uninstalled a few email apps quite a few times. As a man who struggles with anything like this, i didn't know what to do. I've installed this app and actually got a campaign flow going. Had a few issues, however, the chat function has been a huge help. Recently i needed help on something (don't ask me what, i have no idea. something to do with a liquid theme).
Roger responded within minutes and sorted my issue out straight away. I have full confidence that this is going to help me a lot, and that the support is there if and when i need it

Grumpy Koala
United Kingdom
3 months using the app
September 11, 2021

Super easy & Fast to set automations. Good customer support. Quick integration and personalised subscription. Love the app!!

Truffle Collection
India
3 months using the app
April 28, 2023

Jasmine was the person that helped me. She was very nice, professional, and had answers to every question I had!

King's of Clout CO Queen's of Clout CO
United States
3 months using the app
May 9, 2023

I'm thrilled to write a fantastic customer review for Hana, who went above and beyond to assist me during a recent customer service interaction. Hana's dedication to resolving my issue was impressive, and I couldn't have asked for a better experience.

I would 100% recommend Avada for not only its features but the customer service is amazing.

Poster Kingz
United Kingdom
3 months using the app