Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

May 9, 2023

I'm thrilled to write a fantastic customer review for Hana, who went above and beyond to assist me during a recent customer service interaction. Hana's dedication to resolving my issue was impressive, and I couldn't have asked for a better experience.

I would 100% recommend Avada for not only its features but the customer service is amazing.

Poster Kingz
United Kingdom
3 months using the app
June 5, 2023

O suporte é muito bom. A ABBY me atendeu super bem e resolveu meu problema! ATENDIMENTO MUITO TOP <3

Sua Gráfica
Brazil
3 months using the app
July 7, 2023

So far seems very easy to use and after testing multiple email marketing apps, this one seems the best one

Dekorstunter
Netherlands
3 months using the app
August 3, 2023

our company have a small shop, and avada is very comfortoble service that provide deffirent types of marketing things. We cant say how long will use this app, but for now its very useful and have exxelent supports

comworks
Japan
3 months using the app
June 19, 2022

großartige Apps, verwenden Sie mehr als eine von AVADA,
mit der Unterstützung von Candace alle möglichen Probleme und Zweifel gelöst.
Danke Avada Herzlichen Dank Candace

MarcyFashion
Germany
3 months using the app
March 11, 2023

fast and good service i rellay like the website and i enjoyed how fast is the website
great support thanks to hana
keep hana working pls

colabshop
Brazil
3 months using the app
September 4, 2023

Great app, easy to use and Jasmine helped me out a lot, she provided step by step pictures and it was all very clear!

Marivani - Webdesign
Netherlands
3 months using the app
August 17, 2023

Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.

SIXSPACE.ES
Hong Kong SAR
3 months using the app
August 14, 2023

Jasmine attended me in an incredible way, helped me and solved my problems and doubts, thanks a lot!!

Empório dos Pés
Brazil
3 months using the app
Edited January 21, 2023

Prakash was truly amazing!!! Helped me to fix things and in general these people are just wonderful. They help the minute you contact them and they will do anything to make you happy. Knowledgeable and courteous and even funny at times. Shopify listen up…..keep these apps and these people. Nothing like their service. So hard to find good people these days. Thank you so much Prakash , you are awesome!! This company is lucky to have you. Abby also is amazing. Honestly everyone there is great.

Beauty By Eden -Jewelry Storage Solutions
United States
3 months using the app
Avada replied November 9, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

All the best,
AVADA Support Team