Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
Refine
-
By rating
Prakash was truly amazing!!! Helped me to fix things and in general these people are just wonderful. They help the minute you contact them and they will do anything to make you happy. Knowledgeable and courteous and even funny at times. Shopify listen up…..keep these apps and these people. Nothing like their service. So hard to find good people these days. Thank you so much Prakash , you are awesome!! This company is lucky to have you. Abby also is amazing. Honestly everyone there is great.
You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.
All the best,
AVADA Support Team
AVA Email app has a ton of customizable email automation options. Jasmine has been a great help with all of my questions!
Excellent communication. Very knowledgeable which is very refreshing. He was very prompt when fixing my issue as well.
I used the app to help me do marketing discounts? Really easy to use and has great chat customer support.
very nice response , easy to use app .. the customer care is very good... impressed how helpful Emily is.
Best free application with easy and very customisable installation.
Customer service is amazing, fast and super friendly. Thank you Candance for your help!
I love utilising this for my store's email and SMS automation needs. Everything is simple, and setting up the system doesn't need much effort. The support staff is diligent, and they always make an effort to assist you in solving your problems.
Very nice App with a potential enormous easy to use. The quality of the support service is excellent !
Emily was prompt and helpful in answering all questions, and even provided screenshots in text to guide me to a quick answer. Thank you!
We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you.
All the best,
AVADA Support Team
Easy to use software for setting up automations and email collection. Great support team as well that is very responsive. Great help from Abby thanks!