Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 2, 2022

Great support experience, very professional and Prakash reply on time. I was having trouble navigating the app and he showed me how to use it properly

Nemanja1k
Serbia
3 months using the app
Avada replied November 9, 2022

Just wanted to let you know how much your review means to us here at AVADA. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Have an amazing day!

Best,
AVADA Support Team

January 15, 2023

Great functionality and good for the price. Esther was a great help to us! Will continue to use this app in the near future

nuthr
United States
3 months using the app
February 4, 2022

I just got this app and I am working on my website, But so far I really like it Liz has been on chat with me helping me set up everything and answering all my questions as I go !!!!! and That is awesome !! For most apps you have to wait on an email for answers. So far this is awesome !!!!

Nay's cosmetics and facial care LLC
United States
3 months using the app
September 17, 2023

Very good attention from Liz, friendly, pleasant and professional.

BLK COMMERCE
Spain
3 months using the app
June 3, 2023

I have been using it for 2 weeks and I can say that I am satisfied so far. When I had a problem, live customer service always supported me. especially jasmine has a good command of the dashboard and knows very well what to do.

Turkishkilimrug
Luxembourg
3 months using the app
July 18, 2023

Hana helped me a lot, the support and the app is amazing, it is easy to understand and the free plan is very useful

Minha loja
Brazil
3 months using the app
November 8, 2021

I had an issue, and they took care of it within a couple of hours. They even stayed in contact with me even the next day to make sure everything was working correctly.

Teenies Boutique
United States
3 months using the app
April 25, 2022

The app is very useful. It solves so many problem such as email marketing,etc. We ask for help,the service team is so excellent with best reply.
We love the app.Use it.

C J
China
3 months using the app
Edited January 7, 2022

I used this app for welcome email automation and for campaigns. It was easy to use and while I had some hiccups along the way, the customer support (Jasmine and Lucy) was quick to resolve and help.

Hi Buy Mama
Singapore
3 months using the app
September 23, 2022

Amazing app and support. Too many features to work with! Abby is amazing and reply very responsive. Keep up the good work guys.

EvoTag
Australia
3 months using the app