Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

April 28, 2023

Jasmine was the person that helped me. She was very nice, professional, and had answers to every question I had!

King's of Clout CO Queen's of Clout CO
United States
3 months using the app
May 9, 2023

I'm thrilled to write a fantastic customer review for Hana, who went above and beyond to assist me during a recent customer service interaction. Hana's dedication to resolving my issue was impressive, and I couldn't have asked for a better experience.

I would 100% recommend Avada for not only its features but the customer service is amazing.

Poster Kingz
United Kingdom
3 months using the app
June 5, 2023

O suporte é muito bom. A ABBY me atendeu super bem e resolveu meu problema! ATENDIMENTO MUITO TOP <3

Sua Gráfica
Brazil
3 months using the app
July 7, 2023

So far seems very easy to use and after testing multiple email marketing apps, this one seems the best one

Dekorstunter
Netherlands
3 months using the app
September 4, 2023

Great app, easy to use and Jasmine helped me out a lot, she provided step by step pictures and it was all very clear!

Marivani - Webdesign
Netherlands
3 months using the app
August 3, 2023

our company have a small shop, and avada is very comfortoble service that provide deffirent types of marketing things. We cant say how long will use this app, but for now its very useful and have exxelent supports

comworks
Japan
3 months using the app
August 17, 2023

Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.

SIXSPACE.ES
Hong Kong SAR
3 months using the app
June 19, 2022

großartige Apps, verwenden Sie mehr als eine von AVADA,
mit der Unterstützung von Candace alle möglichen Probleme und Zweifel gelöst.
Danke Avada Herzlichen Dank Candace

MarcyFashion
Germany
3 months using the app
August 14, 2023

Jasmine attended me in an incredible way, helped me and solved my problems and doubts, thanks a lot!!

Empório dos Pés
Brazil
3 months using the app
March 11, 2023

fast and good service i rellay like the website and i enjoyed how fast is the website
great support thanks to hana
keep hana working pls

colabshop
Brazil
3 months using the app