Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

February 24, 2022

AVA Email app has a ton of customizable email automation options. Jasmine has been a great help with all of my questions!

TropiStyles
United States
3 months using the app
February 6, 2022

I used the app to help me do marketing discounts? Really easy to use and has great chat customer support.

Big Phat Graphics
United States
3 months using the app
December 2, 2022

very nice response , easy to use app .. the customer care is very good... impressed how helpful Emily is.

sandycart
India
3 months using the app
March 6, 2022

Best free application with easy and very customisable installation.
Customer service is amazing, fast and super friendly. Thank you Candance for your help!

Shiku Designs
Australia
3 months using the app
August 7, 2023

Excellent communication. Very knowledgeable which is very refreshing. He was very prompt when fixing my issue as well.

Clean Choice Nutrition
United States
3 months using the app
September 3, 2022

I love utilising this for my store's email and SMS automation needs. Everything is simple, and setting up the system doesn't need much effort. The support staff is diligent, and they always make an effort to assist you in solving your problems.

YEEZIWEAR
United States
3 months using the app
June 12, 2021

Very nice App with a potential enormous easy to use. The quality of the support service is excellent !

Bonheur des fleurs
France
3 months using the app
November 8, 2022

Emily was prompt and helpful in answering all questions, and even provided screenshots in text to guide me to a quick answer. Thank you!

Illumina Lights
United States
3 months using the app
Avada replied November 9, 2022

We sincerely appreciate you taking the time to share with us your experience at AVADA. On behalf of our entire team, thank you for allowing us to support you.

All the best,
AVADA Support Team

April 24, 2023

Easy to use software for setting up automations and email collection. Great support team as well that is very responsive. Great help from Abby thanks!

radianhair
United States
3 months using the app
March 30, 2022

Atendente maravilhosa me ajudou muitoo rapido.
Adoreiiiiii
incrivel o suporte, fico feliz em ter esse aplicativo, para me ajudar

Produtos Service
Brazil
3 months using the app