Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

September 12, 2022

Great experience this app is AWSOME TIME-SAVING! Excellent Support is always online for any issue quickly solved!

USABLOCKS
Israel
About 2 months using the app
November 27, 2022

Esther has been fantastic in helping to get my emails done using Avada.
excellent communication, fast response, and problem fixed. thank you so much Avada support.

Audit.exactpoint
United States
About 2 months using the app
December 20, 2022

I'm so glad I switched to this app! It's much better than others out here! Liz was super helpful and made sure that we had everything setup correctly. We didn't receive that from other apps we attempted to use! Avada is the way to go if you've been looking for a service like this!

Teraschi
United States
About 2 months using the app
February 4, 2022

I just installed the app and it seems to be very good, however, I found the support to be very good and very helpful

goalva
Portugal
About 2 months using the app
Edited March 31, 2023

Super travaille et à l'écoute. J e recommande fortement. Très bon service client et très bonne application. Merci à Jasmine

Reposéa
France
About 2 months using the app
July 19, 2022

Great App. Got All The Help Needed With The Chat Now Box. It Was Fast And Easy. I'd Highly Recommend It.

Desired
United States
About 2 months using the app
September 5, 2023

great time and response from Hana. Help me with all my questions.

Let see if my store makes the next chapter in sales.

OtakuTienda.com
Colombia
About 2 months using the app
March 18, 2021

The App works great, the support team member Jasmine was so patient that helped me so much with all the questions I have, absolutely recommend the App and service!

RosyFeel
China
About 2 months using the app
Edited September 15, 2021

well this up good and give you options but one thing to improve the design and become faster, the online support team is very helpful and kind

Rosagrows
United Arab Emirates
About 2 months using the app
Avada replied September 12, 2021

Hi,
Thank you so much for your kind and detailed review. We really appreciate that. I have sent you a follow up email to make sure everything is working well in your end. And I hope to hear more of your feedbacks to improve our app.

Kindly check your inbox. Thank you!

June 10, 2023

quick customer support

Warsan
India
About 2 months using the app