Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

August 31, 2022

I 100% recommend Avada with their amazingly quick and effective client service.Emily, Abby and Hana were extremely helpful and attentive whilst helping with my problems. They always do everything in their power to solve all problems. One of the reasons they are so irreplaceable.

THE PETABOX
Australia
About 2 months using the app
May 3, 2023

The customer support team is very friendly, fast, and efficient. I contacted Hana to help me set up the app.

The app works very well, and the personal support will always be ready to help you with anything.

Cleermoz
United States
About 2 months using the app
August 18, 2020

I just used Abandoned Cart, it's very easy to understand the workflow and apply to Email Marketing. You can use template or customize it to your own flexibility. Will continue using it and discovering the other features.

Woastuff
Vietnam
About 2 months using the app
Avada replied August 19, 2020

Thank you for your review. We are so delighted to hear your feedback. We are going to add more features and improve the app to bring you a greater experience.

Hope you will like it and use it to expand your business.
Wish you success and health.

All the best,
Rainy from AVADA

January 21, 2024

top top top

Kazeka
Italy
2 days using the app
Edited January 25, 2022

Got struggled with finding button editing options. Thanks to Rainy figured it all really quickly. Thanks for support.

HIS & HER MAJESTY
United States
About 2 months using the app
June 4, 2023

I love the automations and the email designs! I got nice help from the support team, which is a big big plus. Would definitely recommend.

Pet Spree
Canada
About 2 months using the app
September 11, 2023

Perfect app for the email automatisation It helped me so much and the support team reply very quickly especially Esther always the best

Trendy Edit
Morocco
About 2 months using the app
September 19, 2023

Its support team is the best specially emily she was polite fast and very helpful.

Whisker Heaven
Canada
About 2 months using the app
Edited June 18, 2023

Première expérience très agréable avec Avada.
J'ai pu être aidée très efficacement pour mettre en place ma première campagne, et un dimanche en plus !
Merci à Liz pour sa patience et son aide précieuse.

Le Deli Cat
France
About 2 months using the app
January 10, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top notch Liz was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Forever Hair Extensions & Wigs
United States
About 2 months using the app