Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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This is the best customer service I can remember all because of Esther, who was great an incredibly helpful. She needs a raise ASAP!
I have started using this app - it's an extremely useful tool to start your marketing campaigns with. I am currently on the free plan and this has enough features to get you started. Their online chat is very helpful too - had some questions and Candace was a great help!
Very good app for email and sms marketing, very good customer service, is what I was looking for,thanks
I 100% recommend Avada with their amazingly quick and effective client service.Emily, Abby and Hana were extremely helpful and attentive whilst helping with my problems. They always do everything in their power to solve all problems. One of the reasons they are so irreplaceable.
The customer support team is very friendly, fast, and efficient. I contacted Hana to help me set up the app.
The app works very well, and the personal support will always be ready to help you with anything.
I just used Abandoned Cart, it's very easy to understand the workflow and apply to Email Marketing. You can use template or customize it to your own flexibility. Will continue using it and discovering the other features.
Thank you for your review. We are so delighted to hear your feedback. We are going to add more features and improve the app to bring you a greater experience.
Hope you will like it and use it to expand your business.
Wish you success and health.
All the best,
Rainy from AVADA
Genial! Emily me ayudó a seleccionar el workflow indicado!
Got struggled with finding button editing options. Thanks to Rainy figured it all really quickly. Thanks for support.
Perfect app for the email automatisation It helped me so much and the support team reply very quickly especially Esther always the best
Its support team is the best specially emily she was polite fast and very helpful.