Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

March 20, 2022

When I got into trouble, Jasmine was helping me. How rarely in life do you meet a person or breather Angel like Jasmin from support, where you see devotion to service to people and when you feel that money isn’t everything. I’m really grateful for this experience and Jasmin thanks from my heart

FINALGOLDMEMBER
Slovenia
About 2 months using the app
April 14, 2021

They're still working out some kinks but support is great! Chat is responsive and they are very easy to work with.

Creative Imaging Services
United States
About 2 months using the app
Avada replied April 14, 2021

Hello,

Thank you so much for your lovely words! We much appreciate your feedback as this helps us enhance our product and service even better

Wish you many advantages in your business!
Daisy

September 9, 2023

Lydia was great help overall and helped address all my concerns.

WoofBottle
United States
About 2 months using the app
May 1, 2023

Support was quite fast. An executive named Hana responded to all my questions. Quite easy to set up, unlike other similar apps that youtubers promote all the time.

PenGet
India
About 2 months using the app
April 12, 2022

I'm on a trial version and Candance has been so helpful. Excellent support. So far very happy with the app. Highly recommended.

Positive Healings
United States
About 2 months using the app
September 15, 2022

I've tried AVADA Boost before it was a pleasure to use. I needed an email marketing app for my store so I decided to try them. It was easy to install and the support team, specially Liz, are very quick in response to help me. Thank you!

Sincerely Lucia
United States
About 2 months using the app
November 2, 2022

Abby is very professional and reply my question very quick. i recommended this app and i hope this can bring back more sales for my store:)

PURE ERA
United States
About 2 months using the app
Avada replied November 9, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

All the best,
AVADA Support Team

May 26, 2021

Great app and awesome fast support. Had some issues with forms but it was resolved with support's help. Recommend.

Pawst Shop
South Korea
About 2 months using the app
August 4, 2022

I recommend this application. Easy to use, the support is reactive. Thank you Jasmine for the quick responses. I recommend

Filmio HD
United Arab Emirates
About 2 months using the app
February 18, 2022

i hope this app will be very usefull for me and i am getting very good assistance from Jasmin
i will try my best to use this app

Archittam Fashion
India
About 2 months using the app