Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

June 4, 2023

I love the automations and the email designs! I got nice help from the support team, which is a big big plus. Would definitely recommend.

Pet Spree
Canada
About 2 months using the app
Edited June 18, 2023

Première expérience très agréable avec Avada.
J'ai pu être aidée très efficacement pour mettre en place ma première campagne, et un dimanche en plus !
Merci à Liz pour sa patience et son aide précieuse.

Le Deli Cat
France
About 2 months using the app
January 10, 2023

Great app to use on your store makes it look like a full blown A-1 business I've felt 100% better ever since I installed the email marketing app on my store im so pleased with Avada and there customer service is top notch Liz was wonderful in helping me as well as the rest of them any time I reach out for help!!!

Forever Hair Extensions & Wigs
United States
About 2 months using the app
October 2, 2023

The applications are great, Emily at the help desk is incredible, just write her name in the chat application!

Secure Skin
Türkiye
About 2 months using the app
October 9, 2022

fast and devoted customer service,Aisha was realky kind..............................................................

Elle Royal Jewelry
United States
About 2 months using the app
March 1, 2022

It's a great app with lots of features; some of which are a little overwhelming but the support team is always ready to help with any issues. Truly one of the best customer care out there.

Voilee NY
United States
About 2 months using the app
February 24, 2023

Hana helped me with my account verification. Was really fast. Step by step im learning how avada works.
Thank you!

PuntoFi
United States
About 2 months using the app
August 15, 2022

I used this app, and it was user friendly and the support team is awesome. So I recommend everyone to use this app for email marketing, SMS and pop-ups.

suppzaar
United States
About 2 months using the app
January 7, 2023

Really great customer support helped me straight forward! Had a problem with the website and they fixed it.

Myleek
Ukraine
About 2 months using the app
July 5, 2022

gostei muito do suporte com a atendente Hana. me ajudou muito em tudo. obgdd!!!! estou gostando do Avada

Ideia Iluminada
Brazil
About 2 months using the app