Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 9, 2022

fast and devoted customer service,Aisha was realky kind..............................................................

Elle Royal Jewelry
United States
About 2 months using the app
October 23, 2023

thanks Lydia for your swift help in the Chat!

Maxomorra Outlet
Netherlands
About 2 months using the app
March 1, 2022

It's a great app with lots of features; some of which are a little overwhelming but the support team is always ready to help with any issues. Truly one of the best customer care out there.

Voilee NY
United States
About 2 months using the app
October 2, 2023

The applications are great, Emily at the help desk is incredible, just write her name in the chat application!

Secure Skin
Türkiye
About 2 months using the app
February 24, 2023

Hana helped me with my account verification. Was really fast. Step by step im learning how avada works.
Thank you!

PuntoFi
United States
About 2 months using the app
August 15, 2022

I used this app, and it was user friendly and the support team is awesome. So I recommend everyone to use this app for email marketing, SMS and pop-ups.

suppzaar
United States
About 2 months using the app
January 7, 2023

Really great customer support helped me straight forward! Had a problem with the website and they fixed it.

Myleek
Ukraine
About 2 months using the app
July 5, 2022

gostei muito do suporte com a atendente Hana. me ajudou muito em tudo. obgdd!!!! estou gostando do Avada

Ideia Iluminada
Brazil
About 2 months using the app
March 20, 2022

When I got into trouble, Jasmine was helping me. How rarely in life do you meet a person or breather Angel like Jasmin from support, where you see devotion to service to people and when you feel that money isn’t everything. I’m really grateful for this experience and Jasmin thanks from my heart

FINALGOLDMEMBER
Slovenia
About 2 months using the app
April 14, 2021

They're still working out some kinks but support is great! Chat is responsive and they are very easy to work with.

Creative Imaging Services
United States
About 2 months using the app
Avada replied April 14, 2021

Hello,

Thank you so much for your lovely words! We much appreciate your feedback as this helps us enhance our product and service even better

Wish you many advantages in your business!
Daisy