Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

February 23, 2023

Abby is awesome! Instantly solved my problem and was very professional. It was nice to interact with her.

Cloudy Apparels
India
About 2 months using the app
July 19, 2023

Super App ! Fast Support !! Thanks Esther!!

WorldWideStore
Greece
About 2 months using the app
May 15, 2023

the app is easy to use and staff very helpful. I would suggest you to checkout this app.waiting for results

Shikra
Hong Kong SAR
About 2 months using the app
January 31, 2023

I am giving 5/5 for the website, for the functions and for Lizz. She provided exceptional customer service that exceeded all my expectations. From the moment I reached out for assistance, she was incredibly attentive and took a great deal of time to understand my issue and provide the most effective solution.I would give Lizz a 5/5 rating for her outstanding performance, and I highly recommend her to anyone in need of assistance. Thank you, Lizz, for making my experience a positive one!

FuturEdge
Bulgaria
About 2 months using the app
December 7, 2021

This app is the best! It's user friendly and the customer service is amazing. Jasmine has helped me out so much. I like that this app gives you the basic functions that you need to help your business grow before making you sign up for a monthly subscription.

Love Is In The Air
Australia
About 2 months using the app
July 18, 2022

Customer service is very good . I am especially grateful to "Juliana" who solved my problem in a short time .

Jakos™
United States
About 2 months using the app
August 16, 2021

Rainy did an amazing job with helping me in everything I needed assistance with! Thank so much you Rainy.

Lady Luxury Collection
United States
About 2 months using the app
May 13, 2023

Highly recommend this service and app to anyone. Their support is outstanding. Thank you for your continued support.

WeFind Trending Products
United States
About 2 months using the app
June 30, 2021

We use this app for email marketing and automation and really love it. Great support (very helpful). Would absolutely recommend it!

washo.ch
Switzerland
About 2 months using the app
Avada replied June 30, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences 😊

Please do not hesitate to ask for our support anytime you need

Happy selling 🎉

June 24, 2023

Geweldige app! Zeker in combinatie met de gratis Air Reviews app. Abby van de klantenservice is geduldig en erg behulpzaam.

Personal Prints
Netherlands
About 1 month using the app