Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart.
And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

SashaandZ
United States
About 1 month using the app
April 21, 2022

Love this app, the emails come out beautiful . The team is amazing I was lucky to have Candace help me with a quick question and my problem was solved in a matter of minutes. Would definately recommend .

Vee Izzy
United States
About 1 month using the app
June 9, 2023

I had a very good experience from Avada with support I needed with integration of the app in my Shopify app. Jasmine provided me with prompt, friendly and professional support. She assisted me with willingness and determination to sort out my issue and did so in a matter of minutes. Thank you Jasmine :-)

4FeetSake Vellies & Bags
South Africa
About 1 month using the app
March 27, 2022

I am starting a new business both bricks and mortar and online, Jasmine from Avada has been brilliant and showing me how to set up a few apps to make my website work. Thank you Jasmine

Zoe Clare Leura Village
Australia
About 1 month using the app
June 4, 2021

This software is easy to operate and has detailed tutorials. Even if there is a problem, the customer service responds quickly and attentively. If you want this kind of plug-in, you can consider it.

JOYSKYPOWER
China
About 1 month using the app
Avada replied June 6, 2021

Hello,

Thank you so much for your valuable feedback!

The success you have with our app is what we treasure most. We will keep your nice words in our hearts. This is a big motivation for us to improve AVADA better and better.

With appreciation!
Daisy

July 4, 2023

Esther was amazing solving an issue in my store that was not even related to AVADA app. Thank you for your quick and effective response.

SEEDGE
Portugal
About 1 month using the app
October 22, 2021

Very helpfull team everytime you need. And the most completed app. Exactly what I was looking for. Recommend it for sure.

TSENKOFF.COM
France
About 1 month using the app
Edited February 28, 2023

Prakash exceptional customer service skills exceed expectations, leaving customers satisfied and happy.

TheMuscleUp™
United Kingdom
About 1 month using the app
November 12, 2020

Amazing app very easy and straight forward with tons of function on the free plan alone that blows paid competition out of the water. The support chat is second to none. Highly recommended!

Vintage Zazou
Belgium
About 1 month using the app
Avada replied November 12, 2020

Thank you for your review which motivates our work a lot.
If you need any assistance, feel free to contact AVADA support and we are willing to assist you!

All the best,
Rainy

July 4, 2023

The customer support was very quick and helpful. Emily went above and beyond and noticed one thing I didn't. I appreciate her quick response and helpfulness!

Wildflower Lane Boutique
United States
About 1 month using the app