Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

October 7, 2020

Fantastic app. lots of features, it really works, and very efficient customer support. recommended to everyone, install it and you will not regret it

Angelbodynow™
Italy
About 1 month using the app
Avada replied October 7, 2020

How inspired your review is for our team! Thank you so much for using AVADA Email Marketing. We are making the app better every day and hope you find it helpful for your shop.

All the best,
Rainy from AVADA

March 9, 2022

La mejor aplicacion que he tenido , son muy atentos y muy profecionales, responden al momento y siempre tienen una solucion para ti!!! ,.......................................................

pequelucas
Colombia
About 1 month using the app
July 13, 2023

This App works great with eMail automation for Welcome and Abandoned Cart.
And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

SashaandZ
United States
About 1 month using the app
April 21, 2022

Love this app, the emails come out beautiful . The team is amazing I was lucky to have Candace help me with a quick question and my problem was solved in a matter of minutes. Would definately recommend .

Vee Izzy
United States
About 1 month using the app
June 9, 2023

I had a very good experience from Avada with support I needed with integration of the app in my Shopify app. Jasmine provided me with prompt, friendly and professional support. She assisted me with willingness and determination to sort out my issue and did so in a matter of minutes. Thank you Jasmine :-)

4FeetSake Vellies & Bags
South Africa
About 1 month using the app
March 27, 2022

I am starting a new business both bricks and mortar and online, Jasmine from Avada has been brilliant and showing me how to set up a few apps to make my website work. Thank you Jasmine

Zoe Clare Leura Village
Australia
About 1 month using the app
June 4, 2021

This software is easy to operate and has detailed tutorials. Even if there is a problem, the customer service responds quickly and attentively. If you want this kind of plug-in, you can consider it.

JOYSKYPOWER
China
About 1 month using the app
Avada replied June 6, 2021

Hello,

Thank you so much for your valuable feedback!

The success you have with our app is what we treasure most. We will keep your nice words in our hearts. This is a big motivation for us to improve AVADA better and better.

With appreciation!
Daisy

July 4, 2023

Esther was amazing solving an issue in my store that was not even related to AVADA app. Thank you for your quick and effective response.

SEEDGE
Portugal
About 1 month using the app
October 22, 2021

Very helpfull team everytime you need. And the most completed app. Exactly what I was looking for. Recommend it for sure.

TSENKOFF.COM
France
About 1 month using the app
Edited February 28, 2023

Prakash exceptional customer service skills exceed expectations, leaving customers satisfied and happy.

TheMuscleUp™
United Kingdom
About 1 month using the app