Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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Amazing app very easy and straight forward with tons of function on the free plan alone that blows paid competition out of the water. The support chat is second to none. Highly recommended!
Thank you for your review which motivates our work a lot.
If you need any assistance, feel free to contact AVADA support and we are willing to assist you!
All the best,
Rainy
The customer support was very quick and helpful. Emily went above and beyond and noticed one thing I didn't. I appreciate her quick response and helpfulness!
I used the notification popup by AVADA and it works like charm. It helps collect substential traffics to my landing page. Thank Abby for your quick help too. Always amazing customer support!
Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.
Sincerely,
AVADA Support Team
Quick response from the support. Emily solved the issue at no time. Will recommend to go with Avada.
Hana provided outstanding customer service she really made the process seamless by providing great service and being patient with me as a new user. So very thankful for the opportunity to work with an amazing support team that values the overall customer experience. Thank you Hana!!!
Fantástico, todo genial. Muy buena ayuda, me han ayudado mucho para el tema de la configuración. Lo recomiendo. Liz fue muy agradable y servicial
great help getting set up. Prompt response and a great app. I like all the templates and workflow so far - thanks
5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5
Great email marketing tool. I mostly use it for order tracking, and so far its been a great experience its so easy to use, and the service offered by the support team is exceptional and responsive, thanks to the Avada support team (Abby)
Jasmine is awesome, I had a hard time on a few steps and she was very helpful and walked me through each step, also this app is a must have.
Hi Latasha,
We're happy you had a fantastic time with our app and service!
Thanks for your trust. We're thankful for amazing customers like you.
All the best,
Jasmine