Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 2, 2022

I used the notification popup by AVADA and it works like charm. It helps collect substential traffics to my landing page. Thank Abby for your quick help too. Always amazing customer support!

EComposer Visual Page Builder
Vietnam
About 1 month using the app
Avada replied November 9, 2022

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Sincerely,
AVADA Support Team

Edited January 8, 2023

Quick response from the support. Emily solved the issue at no time. Will recommend to go with Avada.

PAMPA TEES
India
About 1 month using the app
April 5, 2023

Hana provided outstanding customer service she really made the process seamless by providing great service and being patient with me as a new user. So very thankful for the opportunity to work with an amazing support team that values the overall customer experience. Thank you Hana!!!

Pretty Chique Boutique-LA
United States
About 1 month using the app
Edited January 13, 2022

Fantástico, todo genial. Muy buena ayuda, me han ayudado mucho para el tema de la configuración. Lo recomiendo. Liz fue muy agradable y servicial

24Fisio
Spain
About 1 month using the app
February 15, 2022

great help getting set up. Prompt response and a great app. I like all the templates and workflow so far - thanks

JustGoodKit Australia
Australia
About 1 month using the app
May 31, 2023

5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5 5star support out of 5

Hallmark Bits
Greece
About 1 month using the app
Edited January 23, 2023

Great email marketing tool. I mostly use it for order tracking, and so far its been a great experience its so easy to use, and the service offered by the support team is exceptional and responsive, thanks to the Avada support team (Abby)

Touch Dog
South Africa
About 1 month using the app
December 1, 2020

Jasmine is awesome, I had a hard time on a few steps and she was very helpful and walked me through each step, also this app is a must have.

Yesss Gurl!!! Distributor Company
United States
About 1 month using the app
Avada replied December 3, 2020

Hi Latasha,

We're happy you had a fantastic time with our app and service!

Thanks for your trust. We're thankful for amazing customers like you.

All the best,
Jasmine

August 28, 2022

Amazing app ! and incredible instant support from their team. We had been chatting with Liz and she has been incredibly helpful !

audiohousing
Spain
About 1 month using the app
December 9, 2020

I have been very impressed with this App so far, it has top notch customer support, wonderful features, easy to use and it works wonderfully! Very excited to implement this more into my store!

Alpeka
United States
About 1 month using the app
Avada replied December 11, 2020

Thank you for your love and time with AVADA Email Marketing. I hope it is helpful for you and our team will update it more in the near time. Please stay tuned for every month's updates which will be announced you in-app and via email.

Wish you health and luck in life!
Rainy from AVADA