Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

May 13, 2021

Best price, Best customer service! If you need any help awaiting time is 30 min. So much better than other platforms to create email templates.

thetime212
United States
About 1 month using the app
Avada replied May 13, 2021

Thank you for your kind review. Our pleasure to support you and happy you love the app.

If you need any support, feel free to contact us via Live chat and we would love to assist you there.

All the best,
Rainy

April 13, 2022

This is an amazing app and their support is superb Thanks for all of your help and creating this app

The Boulevard Shop
United States
About 1 month using the app
February 17, 2023

The customer support is really good. Sunny really helped me find out the problem i made. With her quick response it becomes easy

My Store
India
About 1 month using the app
May 31, 2021

thanks to Rainy for assisting me and getting me started Thanks for all the assistance and appreciate all the help

THE DVD HIVE
Australia
About 1 month using the app
Avada replied May 31, 2021

Thank you for your nice review and my pleasure to assist you set up the app. I hope that with all the instructions to improve your email results, you will have a great start. Feel free to get in touch anytime if you need a helping hand.

All the best,
Rainy from AVADA

December 16, 2021

Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.

D1Fitness
Brazil
About 1 month using the app
March 5, 2024

Great help, Liz is super quick & efficient with her responses, resolved my problem fast!

Skin Stuff
New Zealand
July 18, 2022

Great helped from the team, and of course cant forget the lovely Hana that given her best to help us. thank you

TEM IMPORTS
Australia
About 1 month using the app
January 6, 2023

This app is really helpful and easy to use ,
I am using Avada trust badge also .
It has a great support, Thanks Liz .

iGolden Shine
Saudi Arabia
About 1 month using the app
August 5, 2023

Gostei muito pois me ajudou bastante, principalmente o atendimento ao cliente que eu tive com a assistente Emily, é a melhor sem dúvidas, sempre vou continuar usando o app.

Infinity_future
Brazil
About 1 month using the app
January 15, 2023

Emily was great ! Provided Simple & effective responses, Avada is easy to use although im still trying to get used to it. Thank you Emily!

Different Worlds
United States
About 1 month using the app