Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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Great app! Very intuitive and easy to set up. The service was great. Liz helped me finalize my automations and also helped check to make sure everything was ok. She was great and I really enjoy using the app!
I just clicked on the first sms app. It's easy to use and very cost effective compared to other sms providers. Emily helped resolve any questions i had when setting up my first campaign
Esther was very helpful and the app is so Easy to use and great customer service. if you have an issue they answer immediately. Easther guided me step by step on how to add all funtions on my website. I highly appreciate her help. Also Daisy being so helpful too. Great customer service from both
Still waiting a month and can not send sms msgs they keep saying i will notified with 48 hours... getting ridiculous......
now we are in january and still having ridiculous issues just spent 70 dollars for 3/4 of my sms to not be delivered. I am on the hunt for a different provider as of right now. I pay this place 63 dollars a month for nothing plus the sms fees waste of money
Hi there,
Daisy here from AVADA. I am sorry to hear your experience. I've checked it again and found SMS is working and sent perfectly from your account. Could you please check my follow up emails, we will assist you better to use our app if you get any trouble.
Hope to hear from you soon. Thank you so much!
Great communication by Liz, was a great help. The set up was quick and easy and the app is great! Recommend!
very perfect service from candance , thanks for your support and hope your company will be better .it's very easy to use this app
I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.
The application is very good, I'm really enjoying it, And Candace, she's very attentive, helped me a lot.
Extremely quick customer service and amazing features for a free plan. You won't find these quality features for free from any other email marketing app.
Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any more help.
Jasmine from AVADA
easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores.
Thanks to Esther for her fast support !