Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
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I just clicked on the first sms app. It's easy to use and very cost effective compared to other sms providers. Emily helped resolve any questions i had when setting up my first campaign
Esther was very helpful and the app is so Easy to use and great customer service. if you have an issue they answer immediately. Easther guided me step by step on how to add all funtions on my website. I highly appreciate her help. Also Daisy being so helpful too. Great customer service from both
I recently had the pleasure of interacting with a customer service representative named Emily, and I must say that my experience was nothing short of exceptional. Her level of professionalism, patience, and dedication truly stood out, and I felt compelled to share my positive encounter.
Still waiting a month and can not send sms msgs they keep saying i will notified with 48 hours... getting ridiculous......
now we are in january and still having ridiculous issues just spent 70 dollars for 3/4 of my sms to not be delivered. I am on the hunt for a different provider as of right now. I pay this place 63 dollars a month for nothing plus the sms fees waste of money
Hi there,
Daisy here from AVADA. I am sorry to hear your experience. I've checked it again and found SMS is working and sent perfectly from your account. Could you please check my follow up emails, we will assist you better to use our app if you get any trouble.
Hope to hear from you soon. Thank you so much!
Great communication by Liz, was a great help. The set up was quick and easy and the app is great! Recommend!
very perfect service from candance , thanks for your support and hope your company will be better .it's very easy to use this app
The application is very good, I'm really enjoying it, And Candace, she's very attentive, helped me a lot.
I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.
Extremely quick customer service and amazing features for a free plan. You won't find these quality features for free from any other email marketing app.
Thanks for the kind words and feedback. We're glad to hear you're enjoying our app. Please don't hesitate to contact us if you need any more help.
Jasmine from AVADA
I never had a better support experience like this. Hana is beyond amazing. She did everything for me. I am beyond satisfied. 10 stars and 5 is not enough.
Thank you sooooo much. You are the best :) We just finished and I am so happy with what she did for me. You can't see this every day. She is one of a kind.
Today is November 1 I chat with Emily and this is another customer support beyond amazing. Love this app. Thank you